Data Team Lead/Senior Data Team Lead (M/W/D)

Join to apply for the Data Team Lead / Senior Data Team Lead (M/W/D) role at IQVIA .

IQVIA™ is The Human Data Science Company™ focused on using data and science to help healthcare clients find better solutions for their patients. Formed by the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics, and human ingenuity to drive healthcare forward.

Responsibilities

• Serve as the primary point of contact for customers on clinical data management deliverables.
• Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise.
• Justify and perform direct negotiations with customers, e.g., timelines, financials, process, and resources.
• Maintain strong customer relationships and ensure open communication to meet contractual obligations.
• Meet regularly with Data Operations Coordinators and/or team members to ensure milestones meet timelines and quality deliverables.
• Establish strong communications with Data Operations teams, functional leads, project managers, and all stakeholders.
• Support DM service delivery with comprehensive DM process and technical expertise in executing projects.
• Serve as the escalation point for unresolved data issues; work with client data managers, vendors, and internal team members for resolution.
• Select and assign appropriate resources to meet project deliverables in collaboration with functional managers.
• Create, review, and sign off on all Data Management Plan (DMP) documents.
• Implement proactive quality management plans across multiple projects/programs, track service performance, and lead root cause analysis and remedial actions.
• Act as a subject matter expert and provide leadership and expertise in specific CDM tasks or technologies.
• Maintain internal tracking databases and systems.

Qualifications

• Bachelor’s Degree (or equivalent) in health, clinical, biological, mathematical sciences, or a related field.
• 5+ years of direct Clinical Data Management experience in a CRO or pharmaceutical industry, including 3+ years as a CDM project lead; or an equivalent combination of education, training, and experience.
• Proven competence in managing delivery of multiple projects through the full Data Management life‑cycle.
• Experience in handling customer negotiations.
• Knowledge of Good Clinical Practices and relevant regulatory guidelines.
• Excellent communication, interpersonal, customer service, and teamwork skills.
• Comprehensive understanding of the clinical drug development process.
• Ability to establish and maintain effective working relationships with co‑workers, managers, and customers.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

Location: Frankfurt am Main, Hesse, Germany.