Director, Deal Desk

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

Responsibilities

The Global Deal Desk Director is a senior leadership role driving global strategy and transformation for Deal Desk and Order Management. This position leads teams across Americas, EMEA, and APAC, establishes unified governance, and spearheads initiatives like Salesforce Revenue Cloud rollout and commercial process modernization.

• Define and execute global strategy for Deal Desk and Order Management.
• Lead transformation of commercial processes and tools, including Salesforce Revenue Cloud.
• Set global standards for deal design, discounting, and approval workflows.
• Advise senior leaders on commercial policy and high-impact deals.
• Manage and develop a global team, fostering trust and accountability.
• Oversee end-to-end deal lifecycle for accuracy, compliance, and speed.
• Drive global consistency in pricing, discounting, and policy application.
• Own Order Management strategy and ensure operational excellence.
• Act as business owner for Salesforce Revenue Cloud deployment.
• Partner on change management and enablement for global adoption.
• Deliver executive reporting on deal velocity, discounting, and operational metrics.

Requirements

• 10+ years in Deal Desk, Revenue Operations, or Order Management in SaaS/tech.
• Proven leadership of global teams and large-scale transformations.
• Expertise in quote-to-cash processes and Salesforce Revenue Cloud.
• Strong track record in commercial governance and complex deal handling.
• Exceptional leadership and coaching abilities.
• Strong commercial and financial acumen.
• Advanced cross-functional influence and decision-making.
• Deep knowledge of Salesforce CPQ, Billing, and Order Management.
• High analytical and communication skills.

What we offer

• Onsite Onboarding in our HQ office for an optimal start
• Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
• Premiums for the private pension plan up to the maximum amount are topped up by TeamViewer
• Special terms for local gyms
• Access to Corporate Benefits platform  with many discounts
• Regular Team events and company-wide celebrations
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.