Field Clinical Specialist TMTT - Nord Bayern

Responsibilities

• Develop clinical education materials in connection with clinical investigations, providing education and clinical insights on the device, procedure and protocol throughout the life cycle of the clinical investigation.
• Provide education on all aspects of one technology of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants, including full certification for independent case support.
• Educate and train physicians, hospital personnel and staff on all aspects of technical matters related to products and procedures, including imaging, through conducting and/or coordinating one‑on‑one ad hoc training sessions and in‑service structured education programs on one technology.
• Work with Business Managers to upsell in key strategic accounts.
• Develop and continuously improve training curriculum, training materials and training tools based on clinical trial experience, EW guidelines and SOP.
• Hold responsibility for certification of centers, physicians and related staff, as well as EW personnel, as outlined within EW SOP.
• Validate software and hardware updates in the field as applicable.
• Regularly review clinical support activities, changes in the market and assigned accounts, as well as competitive activity with cross‑functional teams (e.g., sales).
• Other incidental duties.

Qualifications

• Bachelor's Degree in a related field.
• Training experience in a clinical/technical environment.
• At least 3 years of experience in previous related medical device and/or clinical experience.
• Proven expertise in MS Office Suite and ability to operate general office machinery.
• Good written and verbal communication skills, presentation, interpersonal relationship skills including negotiating and relationship management skills.
• Good problem‑solving and critical thinking skills.
• Moderate knowledge and understanding of cardiovascular science.
• Moderate understanding of cardiovascular anatomy, pathology, and physiology, including the applications and terminology of the market and Edwards Lifesciences.
• Moderate understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting.
• Moderate imaging analysis software skills (e.g., 3Mensio, TomTec, Vitrea, Circle VI, etc.).
• Ability to manage confidential information with discretion.
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries and environmental pollution under one's span of influence.

Benefits

• Competitive Compensation and Benefits package.
• Flexible working hours, remote working.
• Pension plan Risk.
• Insurance Meal Benefits.
• Service Awards Enhanced.
• Leave Benefits.
• Transportation Benefits.
• Employee Stock Purchase Programme.
• Employee Assistance Programme.
• Comprehensive Wellness Programme including onsite gym, yoga classes and massage, preventive health checks, healthy lifestyle webinars, educational events, charity activities and much more.

Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.