Field Operations Manager Europe

We believe that diverse perspectives drive innovation. That’s why we’re committed to building our team that reflects a wide range of backgrounds, identities, and experiences.

If you’re passionate about technology and want to make a meaningful impact, we’d love to hear from you - especially if you’re someone who’s been historically underrepresented in tech.

We are seeking a Field Operations Manager Europe to play a key role in the successful execution of international projects and in leading a growing team of operators across Europe.

As Field Operations Manager Europe , you are responsible for the overall execution of European standard projects. You ensure that our internal organization is fully prepared to deliver projects according to agreements and product specifications. From initiation to delivery, you oversee the entire process: planning, execution, monitoring, cost control, and risk management.

Responsibilities:

• Align with Account Managers and clients to clearly define project needs and deliverables.
• Prepare project plans and ensure customer sign-off.
• Manage resource planning (operators, vehicles, camera systems) and cost control.
• Provide daily direction to operators and coordinate with the QC Manager on project progress.
• Monitor budgets and adjust where needed based on financial analysis.
• Act as the first point of contact for clients regarding progress and status reporting.
• Ensure timely and accurate delivery of products to the client.
• Track and monitor KPIs and quality results with a focus on continuous improvement.
• Recruit, train, and coach operators in existing and new countries.
• Support standard projects from an operations perspective.

Requirements:

• Bachelor’s degree or equivalent level of education.
• 5+ years of experience, preferably in a geo-related environment.
• Strong process and business focus combined with solid project management skills.
• Accurate, structured, and excellent communication abilities.
• Commercial acumen with the ability to align customer needs and operations.
• Proficiency in Microsoft Office and GIS tools (QGIS, ArcGIS, FME).
• Fluency in German and English is essential; additional European languages are an advantage.

What We Offer:

• A supportive, international team of over 450 colleagues.
• Opportunities for personal and professional growth (training, courses, coaching)
• Competitive salary with work-from-home and travel allowance
• 25 vacation days, with the option to build up to 35.
• Mental Health Day - One flexible day each year to rest, recharge, and focus on your mental well-being.
• Sport subscription discount
• Free fruit, soup, and salads in the company canteen
• A hybrid way of working for a good work-life balance
• Company laptop and smartphone

Cyclomedia is an equal opportunities employer and welcomes applications from all qualified candidates.

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