For our new first store in Stuttgart we are looking for Assistant Store Manager (m/w/x) in fulltime

Stellenbeschreibung:

Overview

SEPHORA Stuttgart, Baden-Württemberg, Germany

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.

With 56,000 employees in 35 countries, including 5000 in France / 15 000 in Europe and Middle East / 851 in DENS Hub (Germany, Switzerland, Denmark & Sweden), we connect customers and beauty brands within the world’s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.

Join us and belong to something beautiful. Sephora celebrates diversity and is committed to fostering an inclusive environment for everyone.

Role

Store Manager (m/w/d) - LEGO Store Stuttgart - Vollzeit

Stuttgart, Baden-Württemberg, Germany

Responsibilities

Managing, developing and coaching employees, including employee appraisals
Recording and maintaining team absence records
Induction of new employees and organization of training courses
Implementation of floor management
Acting as a role model in the Sephora Attitude and passing on the Sephora DNA
Responsibility for achieving monthly and annual sales targets including year-on-year sales growth
Ensuring excellent customer service and alignment of the team with the customer
Carrying out the morning briefing and shift handovers
Organizing beauty classes in different areas, animating the hub and creating weekend looks
Updating visual merchandising and implementing updates and animations
Ensuring order and cleanliness on the sales floor
Analyzing the key figures for the respective sales categories and deriving sales activities
Creating daily staff planning and coordinating employees on the store floor
Carrying out inventories to ensure optimum availability of goods
Complete merchandise management, from receiving to proper storage, booking out, returns and tester management
Opening and closing the store, including cash register closing
Reporting and tracking of maintenance and merchandise issues
Deputizing for the Store Manager in case of absence
Responsible for store operating according to Sephora Audit rules

KPIs

Customer satisfaction & feedback
Staff productivity & engagement
Stock availability & replenishment efficiency
Compliance with operational routines
Turnover vs. targets
Development of the category
Control of retail key figures such as MS, IPT, AVB, CR, number of services
Inventory on schedule
Sickness quote & employee turnover

Additional Tasks

Additional tasks related to the daily business

Personal Skills

Strong leadership and coaching skills
Customer-focused and business-driven mindset
Reliable, hands-on, and solution-oriented
Excellent communication and delegation abilities
Positive attitude and ability to inspire others
Structured work ethic

Experience & Technical Skills

At least 3-4 years\' experience in retail, preferably in the beauty sector
Previous management and team leadership experience and emphatic management style is required
Enjoy dealing with customers and developing employees
Analytical and commercial working methods
Strong hands-on mentality and presence on the sales floor
Basic knowledge of SAP and Excel is an advantage
Good knowledge in English and native language of the country

Being LVMH

Acts people oriented
Shows creativity and drives innovation
Strives for excellence
Entrepreneurial spirit & mindset

Benefits / What you will find

Rewarding Compensation, that reflects your value - with an attractive salary package designed to recognize your skills and dedication.
Generous time off, so you can recharge, explore and live fully - because true performance comes from balance and well-being.
Benefits that empower. from staff discounts to fitness partnerships, supporting your lifestyle both inside and outside of work.
Security for the future. Through a robust company pension plan that invests in your long-term peace of mind.
Growth that empowers. Through a culture of continuous learning, supported by dedicated trainings and further education opportunities, that help you grow personally, advance professionally and stay ahead in your field
Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference.