Full Time Stock Supervisor - Citadel

THE STUFF THAT SETS YOU APART

You are meticulous in your attention to detail and take pride in knowing that the stockroom is the heartbeat of any retail store. You are methodical in your approach and can lead your team to successfully complete tasks on schedule. You lead by example, modelling the way by taking initiative, approaching large tasks with optimism, and remaining flexible in the face of change. You get the Dr. Martens brand and are excited to support the team in enhancing Dr. Martens’ footprint in the Americas region.

THE GIG

• Working with retail store team to receive, maintain, and replenish in-store stock by maximizing organization efficiently and accurately.
• Timely processing of all incoming shipments and transfers.
• Replenishing the flow of merchandise from the stockroom to the sales floor.
• Verifying that delivery quantities received match packing slips and ensure discrepancies are reported in a timely manner.
• Assisting with operational tasks and physical inventories.
• Delivering exceptional customer service by greeting store customers, responding to product questions, and helping to ensure and maximize sell-through, as needed.
• Acting as a role model, encouraging a positive and productive work environment. Ensuring the team is aware of business goals and Key Performance Indicators (KPI).
• Assisting in training new sales and stock staff on job duties and product knowledge.
• Creating and maintaining stock team schedule.
• Provide exceptional customer service to Dr. Martens' retail store customers.
• Efficiently drive sales results, build and inspire the team to engage customers, in partnership with the store leadership team.

YOUR FUNDAMENTAL QUALITIES

It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualities:

• 1+ year supervisory experience necessary, preferably within footwear
• Proficient in MS Office Suite, retail/register systems, web-based programs, and computerized inventory systems. Experience with MPOS a plus.
• Demonstrated understanding of basic math, including ability to calculate percentages required.
• Demonstrated ability to communicate clearly and professionally to a broad customer base.
• Excellent interpersonal skills; must be approachable and polite.
• Able to work evenings, weekends, and holidays; ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder and/or stairs.
• Punctual in adherence to scheduled shift times.
• International/domestic travel: 0%..
• Connection with our Brand, The Stuff that Sets Us Apart and our Fundamental Qualities.

WHAT'S IN IT FOR YOU?

• Welcome to the brand pair of Docs
• Employee discount of 65% off footwear and 50% on accessories
• Rock the latest styles with our Seasonal Pairs
• Transit and parking flexible spending accounts
• Participation in our Retail Bonus Program
• PTO and Sick Time
• Our Employee Assistance Program – for when times might get tough
• 401(k) Pre-Tax and Roth Retirement Savings Plans with employer match
• DM Foundation, supporting and empowering our communities around the world
• Paid Volunteer Hours

PAY DETAILS

• $23.75 per hour

We strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at and we will work with you to meet your accessibility needs.

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.