Human Resources Manager

What you should know about us

troy is a young and rapidly growing fintech scale-up with the ambition to transform the debt collection market: our core value is unconditional friendliness in the debt collection process, combined with an uncompromising customer experience. To optimise our processes and the customer experience, we rely on the latest technologies. We have developed our own AI product that largely automates inbound communication while simultaneously reflecting our values. Because:
At troy, we live the values that define us.

In our collaboration with one another, we practice strengths-based thinking, openness, and transparency. We see mistakes as opportunities for growth and consistently pursue our goals. We want to have fun at work, promote entrepreneurial thinking, embrace efficiency, and be creative.

Our application and hiring process is fully digitalized, and most of the onboarding can also be completed remotely. We're hiring on a permanent basis—and we look forward to hearing from you! Please attach your CV in both German and English.

About the role

As HR Manager, you play a central role in shaping both our growth and our company culture. With our continued expansion, you ensure that we attract, onboard, and support the right people while providing guidance and structure to our teams.

Your responsibilities

• Lead the full recruitment process: from drafting job descriptions and selecting applicants to conducting interviews and managing contracts.
• Ensure a smooth and compliant onboarding process for new colleagues.
• Act as the first point of contact for all employee-related questions and serve as the interface to external stakeholders (tax office, health insurance providers, VBG, etc.).
• Work closely with management to implement HR projects in areas such as employee retention, employer branding, benefits, and compliance.
• Develop and roll out training and development programs, while supporting team leaders in preparing annual reviews.

This position combines operational excellence with strategic impact. You are the link between people and processes, helping to create an environment where employees can thrive while ensuring our organization remains compliant and future-ready.

What do you bring with you

Knowledge in human resources (including labour law and data protection)
High IT affinity
Fluent English
Hands-on mentality
Careful and independent working style
First experience in project management
Good people skills / empathy
Communication skills / diplomatic skills
Experience with payroll accounting (preferably DATEV LODAS) is desirable

What you can expect from us in addition to an exciting and fulfilling job

Permanent position with flexible working hours
Hybrid working or high proportion of home office work
30 vacation days per year (full-time, otherwise pro rata)
Comprehensive training and personal coaching
The opportunity to take ownership
Excellent development prospects in a rapidly growing team
Company health insurance, bike leasing