IT-Serviceagent im UIPath RPA Umfeld(m/w/d)

Stellenbeschreibung:

Join to apply for the IT‑Serviceagent im UIPath RPA Umfeld (m/w/d) role at Automation Factory .

Responsibilities

  • Be the first point of contact for customers, ensuring their inquiries are resolved professionally and promptly.
  • Respond to customer requests via telephone and e‑mail.
  • Handle incidents from our customers’ environments.
  • Maintain the customer database and update customer information.
  • Collaborate closely with the development team to efficiently resolve customer issues.

Qualifications

  • Strong communication skills in German (both written and spoken); good English skills are a plus.
  • Friendly, service‑oriented attitude in customer interactions.
  • Organizational ability and composure under pressure.
  • Team player with a willingness to adapt to various tasks and responsibilities.
  • Experience in customer service or a similar role is an advantage, but not mandatory.
  • Basic knowledge of requirement management, Outlook, Microsoft Office, IT, and data privacy.
  • Advanced knowledge in data transfer, data preparation, and first‑level support.

Benefits

  • Varied work in a dynamic environment.
  • A friendly and supportive team.
  • Opportunities for professional development and training.
  • Competitive compensation and additional benefits such as shared lunch, ÖPNV ticket, and access to Urban Sports Club.

Important note: Please be advised that a valid work permit for Germany is required for non‑EU citizens. Unfortunately, applications without a valid work permit and sufficient German language skills may not be considered.

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NOTE / HINWEIS:
EnglishEN: Please refer to Fuchsjobs for the source of your application
DeutschDE: Bitte erwähne Fuchsjobs, als Quelle Deiner Bewerbung

Stelleninformationen

  • Veröffentlichungsdatum:

    04 Jan 2026
  • Standort:

    München
  • Typ:

    Vollzeit
  • Arbeitsmodell:

    Vor Ort
  • Kategorie:

  • Erfahrung:

    2+ years
  • Arbeitsverhältnis:

    Angestellt

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