Manager Production Systems, Global Operational Excellence, Air & Sea (m/f/d)

Job Req Number:

Arbeitszeitmodel: Vollzeit

Division: DEU – Schenker Aktiengesellschaft (Group)

Standort: Essen

Manager: Zak Dhooma

Bewerbungsfrist:

Benefits

• Financial Benefits: Capital-forming benefits, company pension scheme, employee discounts, DSV employee card with a monthly net credit, job bike, anniversary payments
• Health and Mobility: Supplementary health insurance (depending on division), screen work glasses, group accident insurance
• Onboarding: Extensive onboarding with an individual training plan
• Team: A great, dedicated, and motivated team, flat organizational structures, and an open working atmosphere
• Variety: A diverse range of tasks with significant decision‑making freedom at a global player
• Flexibility: A modern workplace including a transparent flexitime policy and the option to work remotely
• Development: Regular training and development programs, e‑learning offerings, and initiatives such as to keep your skills up to date. Tailored development programs are also possible.

Purpose of the position

The Operational Excellence Manager consults and provides expertise on process interdependencies within the production systems (TANGO and satellite applications), with an emphasis on standardization, productivity, feasibility, and mitigation of business risks. We collaborate with stakeholders and cross‑functional teams to ensure scope realization, with the aim of achieving high-quality/productive solutions.

Key Responsibilities

• Business requirement management (e.g. vetting and clarification of underlying business requirements, ensuring coverage of all relevant business cases). This includes the review/preparation of new business requests, and/or review of solution concepts/solution strategy.
• Identifies and addresses process interdependence.
• Performs feasibility checks and in‑depth analysis where required.
• Identifies and manages business risks associated with requirements with respect to uncertainty, scope, complexity, and impact on related processes and systems.
• Provides business expertise for the definition of the solution strategy and formulates process alternatives as required and feasible.
• Provides business support for escalated cases requiring in-depth functional knowledge in close collaboration with the Support Team.

Required Experience and Education

• Business Knowledge Air & Sea.
• Deep understanding of Air & Sea business processes and supporting systems & tools.
• Strong analytical mindset with focus on business analysis and the identification of underlying business requirements, implications, and constraints.
• Strong communications, influencing and negotiations skills incl. track record of presenting to large groups and top management groups at board meetings or at conferences.
• Cooperative team working attitude.
• Quality and efficiency driven working style.
• Ability to work independently as well as collaboratively with other global or regional teams.
• Fluent in Business English (spoken and written).
• Proactive, positive, enthusiastic and self‑driven.
• Several years track record in a business analyst and/or functional requirement analysis and specification related role in global freight forwarding.
• Knowledge in TANGO, and optional CW1, EQP / GRIT, nGXD, FargoTops.
• Bachelor’s degree in related technical / business areas, or equivalent work experience.
• Work experience in Air / Sea Freight.

People with severe disabilities and those with equal status will be given preferential consideration if they are equally qualified.