Modern Workplace Engineer (all genders) - Bretten

Stellenbeschreibung:

About Us

Our IT is central to the success of SEEBURGER: secure, efficient, and future-oriented. In IT Desktop Service, we design the modern workplace for colleagues worldwide – with Microsoft 365, Intune and a strong enablement focus. We are systematically expanding Copilot and AI support.

Your Role

You will become part of our IT Desktop team and ensure smooth operations, modern workplaces and satisfied users. In addition to classic 1st/2nd level support, you will take responsibility for enablement, software provisioning and completely new topics such as managed MacBooks.

Your Responsibilities

Support & Operations:

Receiving, classifying and processing incidents & service requests (1st/2nd level)
Managing user and access rights (e.g. in Microsoft Entra)
Supporting Windows-based clients including peripherals and standard software

Modern Workplace & M365 Enablement:

Practical enablement for SharePoint, OneDrive, Teams and Office apps (structures, permissions, usage concepts)
Copilot & AI: first-line contact person, sharing best practices, collecting use cases and providing feedback to the central team

Software Provisioning & Compliance:

Intune: package testing, functionality validation, rollouts via the company portal, feedback to the team
Ensuring compliance and security policies on end devices (policies, configurations)

Hardware & Workplace Operations:

Installation, rollout and administration of notebooks and mobile devices (MDM)
License management as well as installation and maintenance of applications/tools
Hardware lifecycle including inventory management as well as return and refurbishment processes

New & exciting:

Participation in the introduction of managed MacBooks: standardization, documentation and user enablement

Your Profile

Must haves:

Completed IT training or comparable qualification
Experience in IT support/system administration (Windows)
Knowledge of endpoint management and ticketing systems
Very good German and fluent English skills

Nice to have:

Experience with Microsoft 365 (user/license management: Entra/Azure AD, Exchange Online, Intune)
Hands-on experience with Intune packaging/deployment as well as compliance policies
First experience with Copilot in an M365 context
Interest in or already experience with macOS

What makes you successful:

You are passionate about IT, learn quickly and enjoy bringing new topics into everyday work.
You work in a structured and solution-oriented way and communicate clearly – both remotely and on site.
You enjoy enabling people and making modern tools easy to understand.

Our Benefits

Modern Workplace & Collaboration: Active participation in shaping the Modern Workplace and digital collaboration
Cross-functional Collaboration: Close cooperation with Engineering, Security, and Business teams
International Projects: Involvement in international projects with diverse opportunities to contribute
International Environment: Working in an international environment with plenty of room to shape the Modern Workplace
Cross-location Collaboration: Collaboration with motivated colleagues across multiple locations
Technology & Innovation: Working with modern technologies and the opportunity to actively contribute to new projects
Vacation & Time Off: 30 vacation days, additional days for volunteering, and your birthday off
Financial Extras: Christmas bonus, contribution to company pension plan, childcare allowance, bike leasing, Germany ticket, tax-free benefits via Edenred, and private accident insurance
Training & Development: Digital learning platforms, internal and external training opportunities
EGYM Wellpass: Access to thousands of sports and wellness offers
Health & Wellbeing: Stress prevention, health days, vaccinations, relaxation and quiet rooms
Work Environment: Modern campus workplace with coffee bar, cafeteria, and free beverages
Events & Team Spirit: Summer and winter parties, afterworks, sports groups, our own band, and participation in events like the B2Run