Principal, Global Sales & Product Operations Strategy- (Vendor)

Principal, Global Sales & Product Operations Strategy- (Vendor)

Location: Berlin

Job Description

The Global Sales & Product Operations team at Delivery Hero drives the success of multiple Sales KPIs through Products. These include new restaurant acquisition, new restaurant onboarding, existing restaurant retention and account management for existing restaurants. Our focus is to drive success of business KPIs mainly through Product interventions. That’s what gives us scale to work with millions of restaurants globally. We are looking for a Principal, Global Sales & Product Operations. This is an Individual Contributor role (at start) reporting to Senior Director of Global Sales & Product Operations.

Responsibilities

1. Sales Product and Commercial Strategy: Work with Product Managers, bring business and data mindset to help build the right products/ prioritize right features. Examples: improving recommendation for Next Best Action for Account Managers, improving conversion of Self Signup funnel to increase restaurant acquisitions, working with cross functional teams to improve Sales and Account Management incentives, building & executing the Go To Market strategy for new product launches, and many more.

2. Sales Product Operations: Heavy execution; implement the strategy with cross-functional stakeholders—Product team, Regional & Country teams, and other Central teams focusing on different aspects of the restaurant journey with Delivery Hero (e.g. business growth of existing restaurants, AdTech, International markets).

3. High impact projects: Enable the Global Sales and Product Operations team to pick and drive ambiguous topics. Provide flexibility and independence to pick & drive high impact topics in a timebound project style, deliver results, then move on to the next high impact project.

Qualifications

• A minimum of 4 years of experience in Consulting (Senior Associate / Engagement Manager level in one of the Tier 1 consulting firms)
• Extensive experience working with senior management / leadership teams (including C-level)
• High level of comfort with ambiguity, and ability to bring structure and data driven prioritization to any unstructured problem
• Strong communicator, with ability to be both top down and bottom up, as the situation demands
• Strong mix of both strategy and operations / execution, with proven experience of both
• Can-do attitude. Takes on any new / complex problem and has ability to figure it out independently.

Benefits

• Hybrid working model: face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• 27 days holiday with an extra day on 2nd and 3rd year of service
• Educational budget €1,000, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses
• Health benefits: Health Checkups, Meditation, Gym & Bicycle Subsidy
• Financial benefits: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
• Meal and food benefits: Digital Meal Vouchers, Food Vouchers, Corporate Discounts, Courses.

Equal Opportunity Statement

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at

Severely disabled applicants with equal qualifications will be given preferential consideration.

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.