Professional Technical Consultant m/f/d

Stellenbeschreibung:

Join us as a Professional Technical Consultant (m/f/d) at ATOSS Software SE.

About Us

ATOSS Software SE is one of Germany’s most successful tech‑growth stories and the market leader in Workforce Management Software. As of 10/24, Handelsblatt reported that only 309 public companies worldwide achieved over 20% return on sales for ten consecutive years; only two are based in Germany, and ATOSS is one of them. With 20 years of record‑breaking growth, a market cap exceeding €2 billion, and listings on SDAX and TecDAX, we help companies work more intelligently, creatively, and humanely, optimizing the balance between profitability and people.

The Role

We are looking for a customer‑ and service‑oriented individual to join our CSS Framework Services team. In this role, you will handle customer inquiries and issues with enthusiasm and a problem‑solving mindset, troubleshooting and working with our ATOSS Software.

Key Responsibilities

Lead and manage customer migrations from on‑premise environments to our cloud platform, ensuring smooth, efficient projects.
Evolve projects end‑to‑end, from initiation through billing, maintaining control over resources, timelines, and costs, while coordinating with other specialist teams as needed.
Act as a technical expert for both internal teams and customers, providing guidance on our software product and troubleshooting to resolve functional issues.
Communicate clearly with customers, address technical questions, and make complex topics understandable for diverse audiences.
Conduct thorough analyses of customer systems to assess needs, developing technical and organizational migration strategies.

Key Requirements

Graduates: completed degree, ideally in a technical or scientific field (computer science, business informatics, mathematics, physics) OR degree as an IT specialist with around 10 years of practical business experience.
In‑depth understanding of operating systems, network architectures, and security standards; capable of efficiently analyzing and solving complex technical challenges.
Strong organizational and self‑management skills, with the ability to monitor tasks, deadlines, customer relationships, and expectations.
Solid foundation in IT technologies, infrastructure, networking, security, and working knowledge of databases and SQL.
Collaborative team player—proactively sharing knowledge and supporting colleagues to achieve shared objectives.
Fluency in German and very good English skills.

Benefits

Competitive rewards, including profit‑sharing and employee stock program.
Structured onboarding and continuous leadership development, clear career paths onboarding through expert and leadership tracks, plus access to ATOSS Academy.
Flexible work culture: hybrid options (remote within the EU), 30 days of vacation, and a strong commitment to diversity & inclusion.
Engaging team environment: seasonal company events, team retreats, and an in‑house barista.
Health & wellbeing: regular check‑ups, corporate wellness programs, and Wellhub membership.
Stability & growth: company listed on SDAX & TecDAX, with 20 years of record‑breaking revenue and a 30%+ EBIT margin. Certified Top Employer© for the 5th year in a row.