Program PMO / Value Office Manager (d/f/m) TK Elevator Europe Africa GmbH

Overview

The Business Unit Europe Africa is one of the largest of TK Elevator’s Business Units. Its Regional Business Support Center is in Dusseldorf, Germany, from where it coordinates activities in 20+ countries, as well a distributor network in Africa. This unit handles the sale, installation, servicing and modernization of elevators, escalators and moving walks. In select markets, the portfolio also includes home lifts and the service of automatic doors. TK Elevator achieved worldwide sales of €9.2 billion in fiscal year 2024/2025. With around 50,000 employees, 25,000 service technicians, and over 1,000 support centers across the globe, we are driven by what moves people. TKE – Move Beyond.

As Program PMO / Value Office Manager, you support the Program Manager by ensuring transparency, governance, and value tracking across the entire transformation program.

Program Management Support

• Support the Program Manager with preparation of meetings, reporting, timeline tracking, and risk management
• Coordinate activities, deliverables, and timelines across multiple vendors, integrators, and internal stakeholders
• Maintain the country deployment calendar and ensure readiness assessments are completed on time

Financial & Commercial Management

• Manage RFPs, purchase orders, and invoices for external providers
• Maintain and control the overall program budget, including vendor costs, internal FTEs, travel, licenses, and rollout costs
• Track actuals versus plan and highlight deviations early

Value Tracking & Reporting

• Establish benefits tracking and KPI dashboards for executive‑level reporting
• Create structured status reports for progress monitoring
• Conduct post‑implementation reviews to assess value realization
• Capture lessons learned after each rollout wave and feed improvements back into the template

Educational Background

• A degree in Engineering, Business Administration, or a related field is preferred.

Experience

• 5–10+ years of experience managing complex, multi‑year transformation projects
• Strong experience in cross‑functional and multi‑stakeholder environments
• Experience working with system integrators and external vendors

Skills

• Highly structured, analytical, and detail‑oriented mindset
• Ability to establish frameworks, templates, and governance standards
• Strong written and verbal communication skills

Languages

• Fluent in English
• German and/or French are a plus

Personal Attributes

• High degree of independence in managing task areas within general target guidelines.
• A proactive, "maintenance‑oriented" mindset focused on stability and continuous process optimization.
• Ability to work effectively in a remote or decentralized team setup.

Benefits & Conditions

• Health and Safety – Highest standards and a wide range of health promotion and healthcare activities
• Flexibility – We support, for example, through flexible yet regulated working hours and remote working options
• Compensation & Pension – Fair working conditions, competitive compensation, following “Collective Agreements” and support with pension schemes
• Collaboration & Diversity – Collegiality is of huge importance – we treat everyone with respect and appreciation
• Development – Individual support to help you get started in your new job as well as training and education programs to help you develop professionally and personally
• Creative Leeway – We offer an environment in which you can try out new solutions in a no‑blame culture
• Sustainability – We act with responsibility and environmental awareness
• Work Environment – We have modern workplaces and IT equipment, subsidized lunchtime meals in the canteen, free parking and discounted public transport tickets