Sales Operations Coordinator

Overview

RaySearch develops innovative software solutions to improve cancer care. Over 800 clinics in more than 40 countries use RaySearch software to improve treatments and quality of life for patients. RaySearch was founded in 2000 and is listed on Nasdaq Stockholm. The headquarters is located in Stockholm, with subsidiaries in the US, Europe, Asia and Australia & New Zealand. Today we are more than 400 employees with a common vision of improving cancer care with innovative software. Our great staff is crucial for our success and we offer a fantastic working environment in modern offices, flexibility and good opportunities for development. We believe in equal opportunities, value diversity and work actively to prevent discrimination.

About The Position

RaySearch, a world leader in the field of software for advanced radiation therapy, is now looking for a German speaking Sales Operations Coordinator to join the RaySearch Germany team.

“I enjoy being the spider in the web, working closely with various departments and being able to give the best support to successfully deliver our product to all our customers. A role that continuously challenges you with varying work tasks and increases your knowledge of our product!”

Cynthia Rodriguez - Sales Operations Coordinator

Your role and responsibilities

In this position you will have a central role in our sales team and work closely with the Sales Operations team and Regional Business Director as well as other stakeholders involved in the sales process. You will bring structure to our sales operations and provide support in all steps of the sales process, from customer events and leads to installation and payments. You will mostly be working from your home office and be able to travel occasionally.

You will become one of our CRM-experts, responsible for documentation of customer account information and milestones as well as quote generations. You will also handle initial sales support activities, invoice administration and installed base analyses.

In this role you will work closely with several of RaySearch’s dynamic teams and departments, as well as customers, distributors, partners and suppliers. You will handle a wide range of tasks and contacts both in Germany and internationally.

You will primarily work with:

• Supervise sales administration tasks
• Follow-up on orders from customers and suppliers
• Follow-up on service contracts and customer engagements in CRM system
• Administrative project management to plan installations, training and support
• Follow-up of quotations, administrate tenders and submit requested information to management
• Contact point and project management of customers complaints

This means both that you need to be flexible to the needs of the organization but also that you can influence your long-term development with us.

Your profile

To be successful in this position you need to be fluent in German and have good administration and communication skills, which means that you can cooperate with all types of stakeholders. You will bring positive energy to the team and use your organizational skills to find structure in an agile work environment. You are independent and result-oriented in your work and can handle a variety of tasks without losing attention to details.

Experience and Skills

• University degree in Business Administration, Sales Administration or from Business School
• 2 years’ experience of sales administration
• Experience from working in CRM-system (preferably Salesforce)
• Legal experience from handling public tenders and administrating agreements
• Office Pack, Outlook, Acrobat reader
• Fluent in English and German

Application

Please apply to the position through the application form below. Selection and interviews will be ongoing.