Digital Waffle

Second Line Support Engineer - IT

Stellenbeschreibung:

Second Line IT Support Engineer

A growing organization is seeking a highly motivated IT Support Specialist to join their team. The successful candidate will be responsible for day-to-day IT support, ensuring smooth operations and excellent service for internal users. The role involves flexible shifts to maintain optimal performance of IT systems and services.

Key Skills

  • Fluent in German and English
  • Experience in 1st and 2nd level IT support
  • Strong knowledge of common operating systems (Windows, macOS) and network technologies
  • Excellent communication skills and a friendly, professional demeanor

Key Responsibilities

  • Provide remote and on-site support for hardware and software issues
  • Troubleshoot system and network problems
  • Diagnose and resolve hardware or software faults
  • Respond promptly to support requests within agreed timeframes
  • Manage multiple open cases efficiently and prioritize tasks
  • Test and evaluate new technologies for potential implementation

What’s on Offer

  • Comprehensive onboarding and personalized training
  • High potential for career growth
  • Flexible work arrangements with core hours for work-life balance
  • Collaborative team environment within a dynamic, international setting

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Information Technology

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NOTE / HINWEIS:
EnglishEN: Please refer to Fuchsjobs for the source of your application
DeutschDE: Bitte erwähne Fuchsjobs, als Quelle Deiner Bewerbung

Stelleninformationen

  • Veröffentlichungsdatum:

    08 Jan 2026
  • Standort:

    München
  • Typ:

    Vollzeit
  • Arbeitsmodell:

    Vor Ort
  • Kategorie:

  • Erfahrung:

    2+ years
  • Arbeitsverhältnis:

    Angestellt

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