Senior Key Account Manager (issuing)

Key Account Manager – Financial Services

Location: Frankfurt, Germany

About the Role

As digital payments, online commerce, and modern banking tools continue to evolve, this role offers the opportunity to contribute to the future of financial services within a fast-moving, international environment. Following recent organizational expansion, the company is entering a new phase of growth and preparing to roll out a new product line, making this an ideal moment to join a developing commercial team.

You will be part of a national sales organization focused on long-term, sustainable business development. In this position, you will work with major banking clients, supporting strategic initiatives and strengthening key partnerships.

What You Will Do

Client Relationship Management

• Build and maintain strong, enduring relationships with key banking partners.
• Act as a trusted advisor by understanding client business models, challenges, and long-term goals.
• Maintain regular, proactive communication to ensure satisfaction and continuity.

Strategic Account Planning

• Develop tailored account strategies aimed at retention and revenue growth.
• Identify opportunities to expand adoption of the company’s financial products and services.
  Work closely with marketing and product teams to shape customized offerings.

Internal Collaboration

• Collaborate with cross-functional teams (e.g., product, marketing, risk, compliance, legal) to ensure smooth delivery.
• Coordinate internal specialists to support complex solutions, transactions, and project needs.

Performance & Reporting

• Track account performance and client engagement, highlighting areas for improvement.
• Prepare briefings, updates, and presentations for internal stakeholders and management.
• Monitor industry developments and competitive activity to support client strategy.

Business Development

• Identify growth opportunities within existing accounts and support their development.
• Assist in onboarding new strategic clients and ensure seamless integration into the organization.

What You Bring

• Degree in Business, Finance, Economics, or a related field (Master’s a plus).
• At least 5 years of experience in account management, relationship banking, corporate finance, or similar roles
• Demonstrated success managing complex, high-value client portfolios within financial services.
• Solid understanding of banking products, processes, and regulatory considerations.
• Strong communication, negotiation, and relationship-building abilities.
• Analytical mindset with confidence in working with financial and market data.
• Experience with CRM tools and MS Office.
• Fluency in German.