VIP Relationship Manager

Bitget is one of the world's leading digital assets ecosystems. With over 120 million registered users, Bitget has one of the most comprehensive suites of blockchain products and services available via bitget.com.

Our mission is to support the growth of the digital assets industry and we believe it represents the future of finance. What we do empowers the future of finance by ensuring secure, efficient and smart digital transactions.

We are one of the fastest growing companies in the digital asset sector. If you are looking for cutting-edge work, where you will have opportunities to develop your career among peers who are experts in their field, and you believe in the future of crypto currency, then look no further than Bitget!

What you’ll do

• Provide personalised and courteous service to VIP customers, acting as their primary point of contact and resolving any queries, issues or requests in a timely and efficient manner.
• Research user activities and behaviours to identify potential high value customers with characteristics and patterns of VIP potential.
• Analyse reports on customer experience, trends and markets.
• Conceptualise, plan and execute campaigns in close collaboration with various departments.
• Understand our VIP customers and what you can do to ensure the best content is delivered.

What you’ll need

• Previous experience as similar role at a competitor (preferably large firm experience).
• In-depth understanding of the role of the VIP and marketing departments in the organisation.
• Proficient in German and English.
• High sensitivity to data and can effectively analyse user behaviour and preferences based on data.

If you are ambitious and believe that digital assets could be the next financial and technological revolution, please apply!

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