3 Jun 2025 1600882 Network Support Engineer - Internet Service Provider Competitive salary base[...]

Ready to take the next step in your career? Join a pioneering force in Germany’s fibre optic expansion and superfast internet since 1994, with over 30,500 kilometres of laid cables and a continually expanding, cutting‑edge network that stands as one of Europe’s most modern. The organisation ensures secure, regional, and sustainable data storage and processing through state‑of‑the‑art data centres. With the trust of more than half a million residential and business customers, they are Germany’s largest regional telecommunications provider. At the heart of their operations lies a commitment to the region, it's people, and the diverse challenges of today, tomorrow, and beyond.

Don’t miss out on this exciting opportunity—apply today!

Responsibilities

• Provide expert support across Wide Area Network (WAN) and Local Area Network (LAN) systems.
• Offer troubleshooting assistance and resolve technical issues effectively.
• Manage and resolve support tickets in a timely and professional manner.
• Deliver support for VoIP platforms and systems, ensuring seamless communication for clients.

Skills/Must have

• Solid understanding of network support principles, specifically WAN or LAN.
• Experience with VoIP support is highly desirable.
• Strong troubleshooting skills and experience handling technical support tickets.
• Fluent or native proficiency in German (essential).
• Proficiency in English is desirable but not mandatory.

Salary

• Competitive salary based on experience and qualifications.