Account Manager Digital (d/f/m)

Overview

Jung von Matt is looking for an Account Manager Digital (d/f/m) to support our Experience team and interdisciplinary client teams across digital platform initiatives (websites, e-commerce, apps, landing pages). In this role, you are the reliable partner for our clients and the internal teams - keeping scope, budget, quality and relationships on track while helping to grow accounts through smart consulting and excellent delivery.

Responsibilities

• Own day-to-day client relationships for digital accounts and ensure smooth collaboration across strategy, design, tech, and delivery
• Translate business goals into clear scopes, briefs, roadmaps and priorities (together with PMs, UX/UI and Tech Leads)
• Manage commercial aspects: estimates, offers, budget tracking, profitability and invoicing support
• Identify opportunities for account development (additional modules, optimizations, rollouts, new initiatives) and drive proposals with the team
• Ensure project quality by challenging requirements constructively and steering stakeholders through decisions

What you score with

• Several years of experience in account management / consulting for digital projects, ideally in an agency environment
• Strong understanding of digital platforms and ecosystems (CMS/DXP, e-commerce, integrations, performance fundamentals)
• Confident communication from working level up to senior stakeholders; clear and structured in complex situations
• Solid commercial mindset (budget, estimation, scope control) and a pragmatic “get things done” attitude
• A good eye for UX/UI, content quality and brand experience – and the ability to discuss it with clients and teams
• Fluent German and very good English; able to explain technical topics in an accessible way
• Team-oriented, proactive, and comfortable working across disciplines and partners

Experience

• Experience with corporate websites, brand platforms, or digital products in multi-stakeholder environments
• Experience in leading a few website or platform relaunches
• Familiarity with agile ways of working (Scrum/Kanban) and delivery processes

What we offer

• Professional growth: Access extensive training opportunities, including language courses in German and English, along with a variety of internal programs for personal development
• Health and wellness:Receive a subsidized Wellpass membership and support for mental health through mindfulness sessions and coaching opportunities
• Family and lifestyle support: Utilize our Parents Program and bike leasing options
• Annual leave:Enjoy 30 days of vacation to recharge and maintain your creativity
• Exclusive discounts:Enjoy corporate benefits with employee discounts on various services and products
• Engaging events: Participate in unique activities like Cinema Tuesdays and our annual ski trip, the Brettertour

We are looking for talents who bring new ideas to the table. People with fresh perspectives who challenge the status quo.

Our spaces aren’t yet fully accessible for people with disabilities, but wherever there are physical or other barriers, we’ll work together to find solutions.