Strategic Account Manager Europe (SaaS) - Hybrid / on-site / remote

We are looking for

an experienced Strategic Account Manager Europe with a proven track record in selling to pharmaceutical and biotech manufacturers.

In this role, you will drive adoption of our SaaS solution, Shiftconnector®, across Europe . You will own these accounts and help leading Pharma / Life Science companies digitize shopfloor communication, shift handovers and daily operations.

Your tasks

• Own and grow a portfolio of existing SaaS customers with a strong focus on expansion, upselling, and long-term account development
• Build and maintain strong relationships with key stakeholders across operations, quality, and IT
• Identify and drive new opportunities within existing accounts (new sites, plants, business units)
• Develop and execute strategic account plans to maximize long-term revenue potential
• Partner closely with Customer Success, Implementation, and Product teams to drive adoption and customer value
• Lead commercial discussions including renewals, expansions, and contract negotiations
• Support value‑based product demonstrations and position our solution in complex manufacturing environments

Your profile

• 5+ years of experience in B2B SaaS or technology sales (Account Management / Account Executive)
• Proven track record in growing existing accounts and driving expansion revenue
• Experience working with complex B2B customers (enterprise or mid-market)
• Background in regulated industries (pharma, biotech, medtech, manufacturing) is a plus, not a must
• Strong communication and stakeholder management skills
• Structured, proactive, and results‑driven mindset
• Experience with CRM tools such as HubSpot or similar

Nice to have:

• Experience in manufacturing, industrial software, or life sciences environments
• Understanding of production, operations, or quality processes

Our offer

• Competitive compensation package with fixed and variable components and clear opportunity to overachieve targets
• Full ownership of Europe accounts and your sales pipeline
• Direct impact on eschbach’s growth in a key life sciences market
• Flexible home office model with hybrid or remote setup
• Diverse professional development opportunities (trainings, conferences, mentoring)
• Collaborative, international team and supportive culture
• Regular team events , annual celebrations and social activities
• Free lunch from local restaurants plus coffee, fruit and snacks
• Optional financial relocation support to the Bad Säckingen / Southern Germany region

Ready for the challenge?

You want to become part of our team? Then apply directly via the button "Apply now" !

Contact person

You still have questions? Then get in touch with our Head of Sales Felix Michler!