Assistant Front Office Manager (m/f/d)

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Frankfurt Airport Hotel and Conference Center, Hugo-Eckener-Ring 15, Flughafen/ Terminal 1, Frankfurt am Main, Hessen, Germany, 60549
VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type**
Management
**Be empowered.**
**Begin:**
Personalised onboarding program & staff accommodation subject to availability to support your start
**Belong:**
A family-like and diverse team from various nations, with flat hierarchies and different areas of expertise, where people support each other and learn from one another
**Become** : Wide range of internal & external training opportunities, individual development plans, excellent career prospects, and transfer options to our sister hotels
**Be connected:**
Numerous employee events and team-building activities to strengthen our u201cTeam Spiritu201d
**Be honored:**
Holiday and Christmas bonuses, discounted parking, travel cost subsidies, appreciation rewards, employee referral program, discounted stays and F&B discounts at over 9,400 Marriott hotels worldwide
**Be well:**
Various wellbeing and (mental) health offerings, Serve360 initiatives, healthy meals in our staff restaurant, and many opportunities for social engagement
**Be you.**
_In the dual-brand hotel ''_
**_Sheraton & Marriott Frankfurt Airport Hotel'',_**
_two premium brands combine to form one employer! Have you already found your passion in the front office with all its facets? Then start with us_
**_as an Assistant Front Office Manager (m/f/d)._**
_Two brands u2013 endless possibilities!_
Your key responsibilities include:
Als
**Assistant Front Office Manager (m/w/d)**
Sheraton Frankfurt Airport Hotel bist du Teil des Front Office Management Teams
**Together**
with the
**Front Office Manager,**
you will be responsible for
**employee management**
within your department and will be responsible
**for employee appraisals**
and the implementation
**of subject-related training courses**
You will be
**the contact person**
for your team and take care of the creation of
**duty rosters**
and vacation planning
As an
**expert**
in your field, you know
**what our guests need**
and do everything you can to make their stay as memorable as possible
You know how to deal with
**guest complaints**
due to your
**expertise**
and always find a
**solution**
- you know that even negative impressions can be turned into positive memories with the right attitude
**Be able.**
Completed training in the hotel industry and several years of professional experience in a leading position in the front office.
Proven experience in team leadership.
Fluent in German and English.
You keep a cool head even in complicated situations.
A keen sense for the different needs of our complex and demanding guests.
Very good knowledge of MS Office, knowledge of Opera is an advantage
a competent and authoritative appearance.
Fancy a new challenge in one of the largest airport hotels in Europe.
**Be connected.**
We look forward to meeting you! As soon as we have received your application, we will get back to you as soon as possible.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive culture that puts people first. We are committed to non-discrimination on any protected basis, such as disability, national origin, religion, sexual orientation or any other basis covered by applicable law._
#LI-AR2
When you join the Sheraton family, you become a member of its global community. Weu2019ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If youu2019re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be u2018The Worldu2019s Gathering Placeu2019. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.
**Be**
where you can do your best work,u200b
**begin**
your purpose,
**belong**
to an amazing globalu200b team, and
**become**
the best version of you.