Associate IT Expert (Logistics & Order Management) EA-1305

Position

Associate IT Expert (Logistics & Order Management)

Location

Munich, Germany

Field

Defence

Type

Full-time / 60% Remote

Role Overview

The Associate IT Expert supports order management activities within a hardware supply chain and logistics environment. The role focuses on coordinating, tracking, and optimizing operational processes across the entire logistics chain, ensuring efficient handling of IT‑related orders.

Key Responsibilities

• Create, process, and track orders related to IT hardware components.
• Plan and manage incoming orders on a daily, weekly, and monthly basis.
• Coordinate and monitor all logistics activities across the full operational supply chain.
• Maintain and document order‑related data for processes such as rollout, rollback, and relocations.
• Prepare operational reports on order volume and processing status.
• Identify and propose optimisation measures to improve order management processes (continuous improvement).
• Communicate with internal stakeholders and external logistics partners via phone and digital channels.
• Support inventory processes and assist in resolving discrepancies.

Qualifications & Requirements

• Completed vocational training in a commercial or technical field.
• Initial professional experience in logistics and business‑related operations.
• Experience working with ERP or warehouse management systems (e.g., order and transport management systems).
• Familiarity with Microsoft Office tools (Excel, Word, PowerPoint, Outlook, Visio).
• Strong organisational and coordination skills.
• Structured and solution‑oriented working approach.

Experience Requirements

• At least 1 year of experience in logistics processes and operational order handling.
• Experience in order processing, coordination, and tracking within logistics workflows.
• Experience in problem‑solving related to logistics processes, including communication with stakeholders and handling complaints.

Language Requirements

• German: C1 level.
• English: B1 level.

Soft Skills

• Strong teamwork and communication skills.
• Professional and structured working style.
• Ability to work independently and manage workload efficiently.
• Clear and effective verbal expression.

Additional Information

• Willingness to travel for business purposes.
• Hybrid working model with approximately 60% remote work.

What we offer

• Join a cosmopolitan and internationally mixed team: We welcome individuals from all backgrounds and cultures to contribute their unique perspectives and talents to our team.
• Polish your German language skills: If you are looking to improve your German language skills, we offer a supportive environment where you can practice and develop your language abilities, whether you are a beginner or an advanced speaker.
• Benefit from a fixed contact person from the company: We understand the importance of having a reliable point of contact within the company. That’s why we assign a dedicated contact person who will provide guidance and support throughout your employment with us.
• Professional growth and development: With us, our engineers can immerse themselves in new industries or projects after just 1-2 years and actively transfer knowledge.
• Enjoy regular team events with the company: We believe in the power of team building and fostering positive relationships within the workplace. That’s why we organize regular team events to promote collaboration and strengthen our team bonds.
• Competitive compensation package: At NAXCON, we believe that our engineers are our greatest asset. That’s why we offer a comprehensive and competitive compensation package that includes a salary commensurate with experience and expertise.