Business Controller - GTM

Stellenbeschreibung:

Business Controller - GTM

Join to apply for the Business Controller - GTM role at comforte AG

We care. We put people first and we promote individual freedom. It is why we strive to secure personal data with integrity and passion to make our customer’s everyday life more comfortable and secure.

We empower our people to grow and to learn from their experience, and in return we are rewarded with team spirit and great results.

Purpose of the role

As a Business Controller - GTM, you will be supporting our Go-to-Market (GTM) organization in making relevant KPIs transparent, optimizing GTM processes and ensuring regular availability of top‑line reporting. By providing visibility into our GTM success you play a pivotal role in achieving our growth ambitions and will be reporting to the Lead Strategy & Transformation, ensuring short decision cycles. In your role you will naturally collaborate across GTM, Finance & leadership functions while helping us to establish efficient processes and business‑unit set‑ups.

The position is based in either Hamburg or the Rhine‑Main area, Germany, and follows a hybrid work model with home office flexibility and two required in‑office days per week.

Key responsibilities and tasks

KPI tracking & analysis

Establishment, further development, and maintenance of a sustainable KPI framework for the GTM organization (marketing, sales, customer success)
Creation of KPI analyses (pipeline, customer behavior, ARR drivers, quota achievement) and derivation of data‑based recommendations for action
Creation of regular top‑line reports for management and shareholders
Development and maintenance of dashboards (e.g., in Salesforce and Tableau) for internal stakeholders of the GTM organization

Process optimization & GTM operations

Analysis and optimization of GTM processes
Translation of the KPI framework into operational guidelines for the GTM organization
Support in the creation of GTM budget targets and associated GTM strategies

Professional skills and knowledge

Must‑have

Performance‑oriented, structured, independent, and proactive working style
Strong analytical skills and the ability to translate complex data into clear narratives and recommendations
Advanced Excel & PowerPoint knowledge
Solid understanding of core GTM KPIs (ARR/MRR, NRR, churn, CAC, etc.) and how they connect to growth
Experience working with CRM systems (e.g., Salesforce, HubSpot)

Nice‑to‑have

Experience in SaaS, software, or subscription‑based business models
Experience with BI tools (Tableau, Power Bi, Looker, etc.)
SQL or database knowledge

Personal skills

Humble

Ready to listen and to share expertise and best practice across own team
Open for feedback and flexibility to adapt

Ambitious

Taking accountability to drive results
Going the extra mile for great customer experience

Smart

Ability to prioritize multiple tasks and to set focus
Passionate to find pragmatic solutions and to innovate

Humane

Caring for other’s well‑being in a remote working environment
Advocates diversity and fairness

Qualification

Completed studies (bachelor’s degree or higher) in business administration or a related field with a focus on controlling, finance or sales
Minimum of 3‑5 years of professional experience in a business consulting office, controlling or business analytics department, with a bonus for having worked in a revenue/sales controlling function
Fluent in German and/or English
Individual freedom – tell us what’s important for YOU!
Culture of trust, appreciation, innovation and opportunities
The opportunity to make a difference in an agile and fun environment
Work with clients in various industries around the world
The opportunity to grow continuously as our technology field is so dynamic
Competitive compensation and benefits package including profit sharing