Client Success Manager (m/f/x)

Responsibilities

• Manage and develop existing client mandates
• Coordinate and plan the strategic client onboarding process including further ramp-up
• Lead, plan and coordinate relevant work streams (e.g. IT, legal, accounting) to ensure a smooth program roll‑out
• Identify cross‑sell and up‑sell potentials with existing clients including suppliers, derive corresponding initiatives and pursue growth opportunities
• Support the acquisition of new corporate client mandates (including processing of requests for proposals or potential analyses)
• Collaborate in the development and implementation of new CRX Markets solutions

Qualifications

• University degree in Economics, Business Administration, Finance or a related field
• 3+ years’ work experience in a professional, client‑focused organization with strong emphasis on acquisition and/or account management of corporate clients
• Finance/Working Capital background is a plus
• Savvy and convincing communication and inter‑personal skills
• Pro‑active, self‑motivated, and service‑oriented mindset, able to collaborate with a highly professional team
• Excellent organizational capabilities as well as analytical and problem‑solving skills are essential
• Proficient in MS Office, working knowledge of CRM platforms (e.g. HubSpot)
• Fluent in German and English – other languages are a plus

Benefits

• Benefit from attractive compensation and benefits including Corporate Benefits, and your choice of either a Wellpass membership or a SpenditCard
• Enjoy 28 days of annual leave plus extra paid days off on December 24 and 31
• Join our international team in our Munich office near Donnersbergerbrücke, with the option of a hybrid setup
• Grow through sophisticated training and development opportunities and enjoy regular events fostering team spirit
• Experience true ownership