Contract Manager and regulatory expert

About this opportunity

We are seeking an experienced Contract Manager & Regulatory Expert to play a pivotal role in managing our customer contracts, supporting sales and pre‑sales engagements, and ensuring risk mitigation aligned with business opportunities. This role bridges commercial, technical, and regulatory requirements to safeguard our operational and strategic interests.

What you will do

• Own and maintain the organization’s customer contracts repository, serving as the first point of contact for contract interpretations and dispute management.
• Partner with sales and pre‑sales teams to align commercial and technical requirements in contractual frameworks.
• Work closely with Ericsson’s legal function and seek continuous support from assigned legal counsel.
• Participate in and lead contract negotiations with customers, sales partners, and suppliers to secure favorable and compliant terms and conditions, including identifying and mitigating contractual risks.
• Leverage expertise in software license models (perpetual, subscription, usage‑based, etc.) and go‑to‑market approaches such as SaaS.
• Ensure that our products are compliant with relevant regulatory requirements for payment providers and banks.
• Drive process improvements around contract management for efficiency, compliance, and risk control.
• Proactively initiate and lead projects that enhance contractual risk management and operational alignment.

The skills you bring

• 5+ years in contract management or legal/commercial roles within technology or financial services sectors.
• Experience in customer‑facing contract negotiations.
• Good knowledge of regulatory frameworks in payments and banking industries.
• Strong contract drafting, review, and negotiation skills.
• Deep understanding of commercial terms and technical requirements alignment.
• Expertise in software license structures and SaaS business models.
• Familiarity with payment provider and banking regulatory compliance, particularly from an EU perspective.
• Risk assessment and balanced decision‑making between business opportunities and risk mitigation.

Personal skills

• Strong organizational skills with attention to detail and consistency.
• Excellent communication, relationship management, and stakeholder engagement skills.
• Proactive, self‑starter attitude with the ability to drive initiatives.
• Ability to work well under pressure and meet deadlines.
• Problem‑solving and critical‑thinking capabilities.

Location: Stockholm, Sweden (Remote work within the EU is possible in countries where Ericsson has an office).

Encouraging a diverse and inclusive organization is core to our values at Ericsson. We champion it in everything we do and truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. Ericsson is proud to be an Equal Opportunity Employer.

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