DACH ServiceNow Strategic Business Group Leader (m/f/d)

Job Description:

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit

We believe there are three key drivers of growth: People, Customers and Operational Execution . This is what our business is built on and this is where we invest!

We are seeking an entrepreneurial , and hands-on P&L-accountable DACH ServiceNow Strategic Business Group Leader to drive the future of our Global Elite partnership business across Germany, Austria, and Switzerland.

This is a critical End-to-End (E2E) Leadership role where you will leverage deep prior ServiceNow services industry experience and strong content know-how to drive the sustainable growth, financial performance, and operational excellence of our ServiceNow business across the DACH region (Germany, Austria, Switzerland).

Based in Germany, you will be the ultimate owner of the region's ServiceNow growth engine: responsible for all P&L financials (Revenue, Margin, Cost) , E2E service delivery, driving sales, key client relationships, and cultivating a high-performing team specialized in the NOW Platform.

Requirements

• Hands-On Leadership: Proven ability to exercise hands-on leadership —a willingness to deep-dive into operational, sales, and delivery details rather than purely delegating strategy.
• ServiceNow Content Strategy: Utilize deep content know-how across the ServiceNow product portfolio (e.g., ITSM, CSM, HRSD, SecOps, Platform/AppDev) to define and localize DXC's ServiceNow offerings in DACH.
• PreSales & solution Architecture Oversight: Ensure the presales teams design high-value propositions that align with the latest ServiceNow roadmaps and industry best practices leading to wins.

Required Experience & Attributes

• ServiceNow Services Industry Experience (Crucial): Minimum of 5+ years of demonstrable P&L leadership managing a significant professional or managed services business unit focused exclusively on the ServiceNow platform , ideally within a Global System Integrator environment.
• Client-Facing & Entrepreneurial Acumen: Demonstrated success with a highly client-facing role and an entrepreneurial mindset , exhibiting the drive to build, scale, and lead a high-growth business unit.
• Hands-On Leadership: Proven ability to exercise hands-on leadership —a willingness to deep-dive into operational, sales, and delivery details rather than purely delegating strategy.
• Content Know-How: Demonstrated ability to articulate and leverage deep functional and technical knowledge across multiple ServiceNow workflows (e.g., ITSM Pro, HRSD, IRM/GRC, SPM, App Engine).
• DACH Market Knowledge: Strong understanding of the German, Austrian, and Swiss market dynamics, clients, and talent landscape.
• Language: Fluency in German and English is required.

Why DXC Technology Europe ServiceNow Strategic Business Group?

Entrepreneurial Freedom (The "CEO" Mindset)

• The Promise: We don't want an administrator; we want a Business Builder . You have the autonomy to run the DACH ServiceNow practice as your own business— setting the tone, hiring the talent, and choosing the battles. You will join Analyst- Recognized Market Leader

The "0.0% Politics" Guarantee

• The Promise: We have a zero-tolerance policy for political maneuvering. In this team, energy is spent on clients and innovation, not on internal turf wars or managing upward optics.

Psychological Safety = Innovation

• The Promise: We encourage "intelligent failure." If you aren’t trying new things (new sales motions, new GenAI use cases), you aren't trying hard enough. We protect our innovators. It is a culture of psychological safety where we fight for each other, not against each other.

We Cover One Another

• The Promise: We operate like a special ops unit, not a committee. When you are in the trenches fighting a fire, your peers don't point fingers—they jump in to cover your flank . If you win, we all win. If you stumble, we pick you up.

Our Team DNA: The "Unwritten" Rules

• We talk to each other, not about each other. (Directness)
• We share the credit, we own the mistakes. (Accountability)
• We leave the ego at the door. (Humility)
• We fight for our people. (Loyalty)

Technical university or Bachelor required; MBA or Masters degree is a plus.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.