Deputy Reception Manager/ Jr. Front Officer Manager (m/f/d)

Ready for a job adventure? Become part of our team at aja Garmisch-Partenkirchen. We are looking for passionate team members who love hospitality and live sustainability. With us, you can actively contribute to a greener future and create a first‑class hotel experience. Apply now as Deputy Reception Manager / Jr. Front Office Manager (m/f/d) at aja Garmisch-Partenkirchen, where environmental awareness and hospitality go hand in hand. Become part of #worknewways!

Your contribution to guest happiness

• Supporting the Head of Lodging / Front Office in day‑to‑day operations
• Shared responsibility for smooth operations at the front office (check‑in, check‑out, guest care)
• Active care of our guests and professional complaint handling
• Complaint management
• Coordination and close cooperation with housekeeping, reservations and other departments
• Participation in duty and holiday planning for the front office team
• Induction and support of new employees and trainees
• Ensuring and implementing the aja service and quality standards
• Maintaining guest data and bookings in the hotel management system
• Support with administrative tasks, reporting and statistics

This will take you to the top with us

• Completed training in the hotel or tourism industry
• First professional experience at the front office or in the hotel is an advantage
• Strong host mentality and enjoy dealing with guests
• Organisational skills, sense of responsibility and ability to work in a team
• Strong communication skills and confident demeanour
• Good knowledge of German, knowledge of English desirable
• Willingness to work shifts, weekends and public holidays

Our food for you

Are you looking for more than just a job? With us, you get the security you need, the flexibility you desire and the appreciation you deserve:

• An open‑ended employment contract and fair pay in line with the collective wage agreement (including Christmas and holiday bonuses)
• Depending on your qualifications, you may even be paid above the pay scale
• Flexible working time model – we adapt your working hours to your life circumstances
• Attractive travel benefits at all our resorts and hotels
• Discounts on F&B and SPA services at all our locations
• Rewards for service exchanges and team support
• Anniversary bonuses from your first year with us
• Up to €1,000 gross as part of our referral programme
• Supplementary company health insurance and pension scheme
• Free support and coaching offers for all life situations with voiio
• Internal and external training courses at the German Hotel Academy at special conditions
• Career opportunities in Germany, Austria and Italy – we continue to grow together
• Access to corporate benefits: best discounts at over 1,500 top brands
• Staff clothing? We'll take care of it – including cleaning
• An in‑house canteen
• Provision of an affordable flat
• As a member of the Diversity Charter, we are committed to an appreciative and open working environment