Digital Operations Executive (m/f/d)

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Berlin, Germany

Digital Operations Executive (m/f/d)

In this role, you will help run and continuously improve a large, multi-country web platform spanning 18 international websites. You will play a key role in ensuring our websites remain stable, compliant, performant and easy to manage as the platform evolves and scales.

Working closely with the Web Manager, external development partners, and local market web and marketing teams, you will combine hands-on platform operations with quality assurance, governance and operational oversight. In return for your structured mindset, attention to detail and technical curiosity, you’ll find an international, collaborative environment where your work has real impact and visibility.

More about the role

• Own pre- and post-release QA for global platform releases, ensuring issues are identified before they affect multiple markets
• Maintain and evolve release and quality checklists covering core functionality, CMS behaviour, SEO fundamentals and accessibility smoke checks
• Act as first-line triage for platform-level issues, coordinating clearly and calmly across teams
• Support CMS governance by promoting best practices and consistent quality standards across markets
• Perform regular platform-level SEO and accessibility checks, identifying cross-market patterns and risks
• Collaborate closely with development, SEO, CRO and analytics stakeholders to validate fixes and reduce rework
• Support onboarding and enablement of local teams, helping them use the platform confidently and effectively

More about you

• Experience working with CMS-driven websites, ideally within large or multi-site platforms
• Hands-on experience with website QA, testing, platform operations or release management
• Strong attention to detail, with a methodical and structured way of working
• Technical literacy that allows you to understand HTML, metadata and core web concepts and communicate effectively with developers
• Confidence working across multiple stakeholders, priorities and time zones
• Exposure to technical SEO, accessibility standards (WCAG awareness), or structured data is an advantage
• A calm, pragmatic mindset and the confidence to flag risks and quality issues early

More about what we offer

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture where everyone can thrive. We support a healthy balance between work and life through our flexible hybrid working model.

You’ll benefit from a wide range of learning and development opportunities, both professional and personal, as well as clear growth paths supported by individual development plans. At Sonova, you’ll find an environment where you can belong, grow and make a meaningful difference.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.