Dunning/Collections Officer - Market Data + Services (f/m/d)

Overview

Your career at Deutsche Börse Group

Deutsche Börse’s Market Data Services business supports capital market participants in their digital transformation and is consistently at the forefront of market data digitization. Our clients are the leading financial organizations worldwide, amongst them the leading investment banks, hedge funds, high frequency trading firms and specialist providers of financial information.

The Client Services team accompanies our clients through their whole lifecycle with market-leading services: from contract processing, to preparing and ensuringcorrect billing, as well as providing daily support regarding contracts and invoices.

Responsibilities

• Dunning/Collection process within the Data Services department
• Clarification of outstanding payments with Customers (Business-to-Business)
• Daily interaction with internal and external stakeholders
• Investigation of invoicing issues to ensure payments are timely processed
• Ability to solve difficult situations using own judgment and sense of initiative
• Willingness to propose process improvements and developments

Your profile

• At least 1-3 years of relevant professional experiencein Finance/Accounting/Customer Service environment, specially in Accounts Receivables
• Strong follow-up skills and ability to handle multiple tasks
• Solution and goal-oriented, and self-driven approach to address daily challenges
• SAP R3, S4/HANA knowledge is an advantage
• Good command of MS Office
• Detail oriented and strong analytical skills
• Excellent organizational, communication and relationship building skills
• Great language skills in written and spoken English are required. German and/or other European languages are a plus

You can look forward to our benefit package

• Hybrid Work and Flexible working hours
• Work from abroad - 12 days of remote work from EU countries per year
• Pension fund contribution - 3% of your gross salary (5% after 5 years with us)
• Health & Wellbeing - fully covered Multisport card, life & accident insurance, 100% salary contribution during sick leave (up to 56 days)
• 25 vacation days
• Mobility - fully covered public transport in Prague & free parking
• Flexible Benefit Account (Pluxee) - 1200 per month
• Group Share Plan - discount on company shares
• Free Access to E-Learning Platforms, Internal Development Programs, Mentoring & Learning Budget