Dutch Speaking - Customer Service for iGaming in Malta - Relocation Included

Overview

Dutch Speaking - Customer Service for iGaming in Malta - Relocation Included

This range is provided by Next Job Abroad. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Responsibilities

• Provide exceptional customer service to Dutch-speaking players via live chat, email, and phone
• Assist with inquiries regarding gaming accounts, promotions, and technical issues
• Ensure customer satisfaction by resolving issues promptly and effectively
• Maintain accurate records of customer interactions and transactions
• Collaborate with other departments to ensure a high-quality gaming experience for our players
• Stay up to date with product knowledge and industry trends

Requirements

• Fluent in Dutch and proficient in English; additional language skills are a plus
• Prior experience in customer service, preferably in the iGaming or online gaming industry
• Strong communication skills, both verbal and written
• Ability to work efficiently in a fast-paced environment
• Problem-solving skills and a customer-focused attitude
• Familiarity with customer support software and basic technical troubleshooting
• Willingness to relocate to Malta and embrace a new cultural experience

Benefits

• Career growth opportunities in a renowned iGaming company
• International & diverse work environment
• Competitive performance bonuses
• Lower cost of living in Malta
• Yearly salary €26.000 excluding bonuses
• Health care benefits and numerous other discounts
• Fully paid training by certified instructors
• State of the art premises with relaxing break areas
• Special events and community & social responsibility initiatives
• Work for a Great Place to Work-Certified Company
• Relocation package (reviewed case by case)

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service
• Industries: IT Services and IT Consulting