Employee Experience Specialist (80-100%, all genders)

You are a digital pioneer? Ask yourself, “What would I do differently if I could change it?” Let’s turn your ideas into reality. Join a dynamic team of digital enthusiasts and professionals and be part of the creative and vibrant team spirit. Become part of the Lufthansa Group Digital Hangar in Frankfurt am Main.

Aufgaben

As anEmployee ExperienceManager, I am helping to deliver exceptional experiences across the employee lifecycle. I focus on the Experience stream – owning key programs that shape how employees connect with our culture and engage with the company at every stage of their journey.

• I own and continuously improve high-impact employee experiences such as Welcome Days
• I map employee journey touchpoints,identifyfriction areas, and propose solutions together with our HR Business Partners
• I track and report on experience quality through lifecycle feedback and surveys
• I shape our employer brand together with our Talent Acquisition and Communications team and in alignment with Lufthansa Group, highlighting the employee experience and our unique company identity
• I innovate and manage the People Operations communication campaigns that ensure our people get the most out of their benefits and development opportunities
• I demonstrate strong in-office experience to effectively manage and coordinate external service providers

Voraussetzungen

• At least 3 years of experience inEmployee Experience, culturemanagementor transformation roles
• Knowledge ofChangeManagement Principles
• Strong organizational and program management skills
• Very goodfacilitation andcommunication skills towardscross-functionaland multiculturalteams and stakeholders
• Drive and ambition to shape a new role inahighly dynamic environment
• Excellent written and verbal communication skills in English, German an asset
• Data literacy – able to track, analyze, and report on experience-related KPIs
• Comfortable working in a fast-paced, agile People Ops environment

Über Lufthansa Group Digital Hangar GmbH

Creating the world’s best connected travel experience – physical, human, and digital – for all Lufthansa Group airline brands is our goal. We’re committed to driving the digital transformation and becoming leaders and innovators in developing next-level digital solutions for the airline industry. We operate with 100% focus on delivering tangible value-adding solutions and develop best-in-class features for over 145 million passengers that travel on our 5 airline brands every year.