Experienced IT Network Support Engineer (Chinese Speaker)– Idstein, Germany

Overview

We’re seeking a skilled IT Network Engineer (Mid+/Senior Level) to join our in-house IT support team. This is a hands-on, onsite role to provide support service.

Your primary mission: maintain, troubleshoot, and optimize the IT network and infrastructure , while supporting daily operations to ensure smooth business continuity.

What you’ll be doing

• Maintain, troubleshoot, and resolve network issues in a dynamic environment
• Refine network architecture based on business
• Provide deskside support , collaborating with an onsite colleague
• Manage daily server and infrastructure operations
• Support and troubleshoot staff PCs, network, server, and infrastructure issues under client guidance
• Manage daily tasks under direct client instruction

What we’re looking for

• Relevant hands-on networking experience (troubleshooting, investigation, configuration, optimization)
• Solid experience supporting IT infrastructure : servers, security, networks, and applications
• Strong troubleshooting skills for servers, networks, firewalls, NAS, switches and connections.
• Good understanding of deskside/desktop support – hardware & software
• Experience in health checks, maintenance routines, and issue investigations
• Cloud knowledge and administration experience is an advantage
• Network Specialist Certification is a plus.
• Fluent Chinese ( spoken and written) and good English proficiency

Contract: Fixed-term, 12 months (renewable)

Work Model: Hybrid

Onsite Requirement: Up to 3 days per week