Field Service Engineer - Pyxis & Infusion & Parata (m/f/d) DOD U.S. citizen

Job Description Summary:

Are you a hands‑on, action‑orientated, self‑motivated, high‑energy, proactive, dynamic Specialist? If yes, we encourage you to join our team as Technical Field Service Engineer. The position is homebased, location should be in Germany (Region Landstuhl/Frankfurt) and you can expect a variety of tasks and a nice balance between 80% in‑field and 20% home‑based. The role will require travel across all DOD accounts in Europe, meetings, conferences, and training courses as required including overnights.

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth‑centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

About the role

Are you a hands‑on, action‑orientated, self‑motivated, high‑energy, proactive, dynamic Specialist? If yes, we encourage you to join our team as Technical Field Service Engineer. The position is homebased, location should be in Germany (Region Landstuhl/Frankfurt) and you can expect a variety of tasks and a nice balance between 80% in‑field and 20% home‑based. The role will require travel across all DOD accounts in Europe, meetings, conferences, and training courses as required including overnights.

Accountabilities & Job objectives

The Field Service Engineer (FSE) will provide remote and on‑site reactive service for BD Pyxis automated dispensing systems & PARATA technologies located within hospitals, nursing homes and other healthcare facilities. The FSE will primarily service hardware and software system components located in U.S. Department of Defense sites (DOD). Additionally, the FSE will participate in the installation and upgrades of these systems and secondarily execute a preventative maintenance program. The FSE will participate in pre‑installation testing, reconfiguring, and documentation of uncovered technical issues of all applicable Pyxis systems & PARATA technologies.

About you

• Must be a US Citizen with US Passport
• Military (DOD) Field experience supporting medical or automation equipment in a healthcare setting is a plus.
• Must possess ability to obtain US DOD clearance and obtain CAC
• Excellent customer and interpersonal skills at all levels.
• Demonstrable analytical and problem‑solving skills are essential.
• Well organized, process oriented and diligent with an eye for detail and quality.
• Working knowledge of PC hardware, Windows operating systems and basic networking. Certifications a plus.
• Flexible & adaptable with capability and willingness to embrace change.
• Excellent presentation and communication.
• English should be mother language, additional language welcome.
• Good skills in MS Office.
• Driver License.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit:

Primary Work Location: DEU Heidelberg - Tullastrasse. Additional Locations. Work Shift.

At BD, we are strongly committed to investing in our associates—their well‑being and development, and in providing rewards and recognition opportunities that promote a performance‑based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed.

The salary or hourly rate offered to a successful candidate is determined by their experience, education, and skills, as well as the labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location.

Salary Range Information

€63,600.00 – €96,975.00 EUR Annual