German Technical Support Advisor – Barcelona | Relocation Package Included

German Technical Support Advisor – Barcelona | Relocation Package Included

Ready to take your career abroad and live by the Mediterranean? Join our international team in Barcelona and work in a modern, dynamic environment while supporting a global tech brand!

We're looking for German-speaking Technical Support Advisors who are passionate about helping customers and solving problems.

What you'll do

• Support customers via phone, email, and chat
• Troubleshoot technical and product-related issues
• Provide professional, friendly customer service
• Take ownership of cases until full resolution
• Escalate complex issues when needed
• Ensure high customer satisfaction

What we're looking for

• Proficient or bilingual German (C1/C2)
• Advanced English (B2+)
• 2+ years of experience in Customer Service or Technical Support
• Strong communication and listening skills
• Solution-oriented mindset
• Comfortable working on-site

What we offer

• Full-time permanent contract (39h/week)
• Monday–Friday schedule (09:00–18:00) – weekends free!
• Salary: €20,500 gross/year + up to €2,000 bonus/year
• €500 relocation support
• Fully paid training
• Career development & specialized courses
• Modern office in central Barcelona
• International, friendly work environment
• Work-life balance in one of Europe's most vibrant cities

Location

On-site – C/ de la Selva de Mar, Barcelona

Start your international career, grow professionally, and enjoy life in Barcelona.

Apply now and join us!