Global Client Data Operations Manager (m/f/d) - Media Agency

Global Client Data Operations Manager (m/f/d)

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Innovating to Impact

Dentsu is a global marketing and advertising agency network founded in Tokyo in 1901, and now operates in over 145 countries. It specializes in creating meaningful media experiences across major global platforms, original content production, and influencer programs. With our unique combination of Media, Customer Experience Management, and Creative, we push the boundaries of business transformation and sustainable growth for brands, people, and society.

Ready to join the team in Germany? Shape your unique career and reach your full potential. Apply now and join us in transforming the future together!

Job Description

This is an exciting role working within the Global Data, Tech & Digital Operations team. The role itself is unique and spans across Digital Operations, Data & Tech Operations and DTO Solutions, being the key data steward for our client. Working closely with other members of the DTO Team you will lead excellence in all aspects of digital, data and technical operations for this client, leading in areas such as governance of data & reporting, ad operations, taxonomy compliance, brand safety and quality control, leading ad‑server traffic management and optimising ad/marketing technology stacks, workflow tools and processes. You would be responsible for ensuring the agency delivers clean, accurate data with maximum efficiency for use by the client and agency teams.

Responsibilities

• Own the client data requirements (e.g. KPI framework, use cases, data schema) for media reporting, analytics and visualisation.
• Oversee the trafficking process (handled by off‑shore team) to ensure compliance with client requirements, and that all Display and Video across EMEA region is tracked correctly.
• Deliver consistent, trusted data across all relevant platforms required by the client and across all media channels operated by dentsu, enabling accurate reporting and confident decision‑making.
• Support the delivery of digital operations and processes for the client.
• Aide in the transition or implementation of any ad‑technology global seats.
• Lead brand assurance implementation.
• Review global taxonomies and monitor taxonomy compliance for global clients.

Qualifications

• 5+ years in digital, data and technical operations experience, preferably media agency.
• Extensive Digital Media Operations experience gained within agencies, digital platforms, or possibly programmatic networks.
• Strong working understanding of digital media & reporting platforms like Google Marketing Platform, Ad servers including CM360 & AdForm, DSPs/SSPs, Web analytics tools, particularly Adobe Analytics but GA a plus, Creative management platforms e.g. Smartly, DCO, Reporting solutions such as Datorama.
• Experience supporting and leading the identification formation and deployment of new processes.
• Experience managing digital projects with multiple stakeholders of various levels across multiple geographical locations.
• Ability to clearly understand client objectives and map these across digital media platforms and operations configurations & workflows.

Benefits

• Social Impact: Enjoy 2 additional volunteering days to support your passion project.
• Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental Health First Aider program to support your well‑being.
• ♻ Sustainability: Work CO2‑neutral in our offices that use renewable energy.
• Academy: Access training and development opportunities through our network and our in‑house Dentsu Academy.
• Learning Allowance: Receive 40 additional hours per year for personal and professional development, on top of statutory educational leave.
• Office Dogs: Bring your furry friends to our offices.

General Conditions

• Vacation: Enjoy 27 days off per year.
• Work Model: Flexible working hours with flexitime and home office options, with overtime recorded from minute one.
• Daily Booster: Fresh fruit and coffee with (oat) milk available daily in our offices.

At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people-centered transformations that shape society." We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplace free from discrimination and harassment.

Contact

Dilan Cicek
Senior Talent Acquisition Business Partner

Location

München

Brand

Global Media

Time Type

Full time

Contract Type

Permanent

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Project Management and Information Technology

Industries

Advertising Services

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