global energy transition specialist

Customer Success Manager Job Description

We are seeking a seasoned Customer Success Manager to join our fast-paced, impact-driven team. This individual will play a crucial role in ensuring the smooth onboarding experience of new customers, optimizing the customer support process, and collaborating with cross-functional teams to drive business growth.

Key Responsibilities:

• Accelerate Customer Onboarding: Plan and execute software roll-outs for new customers to ensure seamless integration and adoption.
• Be the customer support champion: Optimize the customer support process for efficient handling of inquiries and ongoing improvement of customer experience.