Global Exchange Service Engineer (all genders)

Your Tasks

At Beiersdorf Shared Services, we are the Beiersdorf IT group and act as a proactive business enabler, co-creating value for our brands, functions and markets by delivering innovative, reliable, and efficient information and data technologies.

As a member of the Global Mail Team, you will collaborate and support in defining, deploying, and maintaining the mailing architecture and support globally our most important stakeholders.

Relevant working tasks will be:

• Design, deploy, and maintain a state-of-the-art Exchange infrastructure in a hybrid environment.
• Provide 3rd-level support for complex messaging issues, ensuring SLA commitments are met.
• Support special requests while maintaining compliance with security, data protection, and company standards.
• Collaborate closely with infrastructure, security, and application teams to ensure seamless integration with enterprise systems.
• Partner with Cyber Security and Core Infrastructure Teams to ensure a secure and stable environment.
• Drive automation initiatives in the messaging area to improve efficiency and resilience.
• Implement and track cybersecurity measures, data protection policies, and Works Council requirements.
• Work directly with vendors and service providers to optimize performance and accelerate issue resolution.

Your Profile

• University degree in Business Informatics, Computer Science, or comparable qualifications
• Several years of professional IT experience, ideally within consulting or large enterprise environments.
• Deep expertise in Microsoft Exchange Server (2019/SE) and Exchange Online.
• Solid knowledge of Active Directory, PowerShell scripting, and hybrid Exchange environments.
• Experience with Microsoft Entra ID (Azure AD), Outlook configuration, and Microsoft 365.
• Familiarity with Windows Server administration and PKI infrastructure.
• Proactive, passionate, and structured with a hands‑on mentality.
• Excellent communication skills with the ability to simplify complex topics.
• Willingness to participate in on‑call support rotation.
• Proven track record of working effectively with external service providers.
• Fluent in English and German (additional languages are a plus).

At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment and society.

Behind every brand, every product and every accomplishment are our more than 20,000 employees. It is for them that we live an inclusive culture of respect and trust that is strongly aligned with our values – CARE, COURAGE, SIMPLICITY, and TRUST. We also embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all.

Additional information

We embrace Diversity and Inclusion and are committed to providing equal opportunities to all of our applicants – regardless of race, gender, age, religion and beliefs, sexual orientation and gender identity, disability, cultural, ethnic or national origins. We would therefore kindly ask you to include only information and data in your documents which are relevant for the assessment of your application (e.g. curriculum vitae, salary expectations, relevant references and certificates) and encourage you to upload your CV without a picture.

Have a look at our benefits: What we offer – Our Benefits | Beiersdorf

#J-18808-Ljbffr