Global Process Leader (m/f/d) - Human Resources (Global Business Services)

Your Responsibilities

The role can be filled in all relevant Olympus locations in EMEA.

• Global process ownership and harmonization of Level 1 and Level 2 HR processes
• End-to-end process design, standard setting, and reduction of regional variants
• Process governance, controls, and defined decision rights aligned to risk, compliance, and quality
• ERP/HRMS process design enablement and enterprise transformation alignment
• Post-ERP/HRMS process stabilization, optimization, and enterprise adoption
• Digital-first and AI enablement, including prioritization and implementation of automation and agentic solutions
• Process excellence and AI-as-a-service capability building in partnership with the GBS Innovation Hub
• Transition to an AI-augmented operating model with human orchestration and exception management
• Performance management and value realization, including KPI definition, monitoring, and benefits tracking
• Continuous improvement leadership and measurable value delivery from transformation initiatives
• Service delivery and sourcing collaboration, including integration of captive, outsourced, and digital-first models and ownership of distributed resources
• Governance, stakeholder leadership, escalation management, and participation in enterprise transformation forums

Your qualification

• Bachelor’s degree required; Master’s in Business Administration or equivalent preferred
• 10+ years in global HR process ownership, shared services, or transformation roles
• Demonstrated leadership in ERP/HRMS-enabled process transformation and post-implementation stabilization
• Proven track record in process standardization, automation, and AI adoption
• Experience in global, matrixed organizations with captive and outsourced delivery models
• Expertise in global service delivery models (follow-the-sun, shared services, BPO)
• Deep Human Resources and end-to-end process expertise
• Strong process excellence, Lean, and digital transformation capabilities (RPA, AI, ERP/HRMS, case management)
• Advanced stakeholder influencing, executive engagement, and change leadership skills
• Analytical orientation with data-driven decision-making, KPI management, and benefits realization
• Financial and commercial acumen, including budget, outsourcing contract, and vendor management
• Talent leadership and cross-cultural communication skills; flexibility for international travel and non-standard hours

Your competencies

The interview will be competence based and the following competencies will be assessed:

• Build for the Future
• Deliver Results
• Lead People
• Lead Self
• Model and champion Our Core Values

Your benefits

• Flexible working hours, remote work possible (up to 60%)
• 30 days of holidays per year
• Modern office and an inspiring working environment
• Employee restaurant with live cooking and healthy food (subsidized)
• Public transport ticket (100 % subsidized) or free parking space
• Company sport groups and an inhouse company gym
• Employee Assistance Program to support your health, mental and emotional well-being
• A comprehensive company pension scheme
• Company medical officer and vaccination offers
• Childcare through our ‘Buttje&Deern’ partner
• Bike leasing

About Olympus

At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world. For more information, visit and follow our LinkedIn account: linkedin.com/company/OlympusMedEMEA.