Global Process Leader (m/f/d) - Operations and Supply Chain (Global Business Services)

Your Responsibilities

The role can be filled in all Olympus locations in EMEA.

• Global process ownership and harmonization of Level 1 and Level 2 Operations & Supply Chain processes
• End-to-end process design, standard setting and reduction of regional variants
• Process governance, controls and defined decision rights aligned to risk, compliance and quality
• ERP and enterprise transformation enablement, including ERP process design and change oversight
• Post-ERP process stabilization, optimization and enterprise adoption
• Digital-first and AI enablement, including AI, automation and agentic solution prioritization and rollout
• Process excellence and AI-as-a-service capability building in partnership with the GBS Innovation Hub
• Transition to an AI-augmented operating model with human orchestration and exception handling
• Performance management and value realization, including KPI definition, monitoring and benefits tracking
• Continuous improvement and measurable value delivery from transformation initiatives
• Service delivery and sourcing collaboration, including integration of captive, outsourced and digital-first models
• Coordination of distributed resources, hubs, site leads and BPO partners for consistent execution

Your qualification

• Bachelor’s degree required; Master’s in Business Administration or equivalent preferred
• 10+ years in global Operations and Supply Chain process ownership, shared services or transformation roles
• Demonstrated leadership in ERP-enabled process transformation and post-implementation stabilization
• Proven track record in process standardization, automation and AI adoption
• Experience operating in global, matrixed organizations with captive and outsourced delivery models
• Expertise in global service delivery models (follow-the-sun, shared services, BPO)
• Deep Operations and Supply Chain end-to-end process expertise
• Strong process excellence, Lean and digital transformation capabilities (RPA, AI, ERP, case management)
• Advanced stakeholder influencing, executive engagement and change leadership skills
• Analytical orientation with data-driven decision-making, KPI management and benefits realization
• Financial and commercial acumen, including budget, contract and vendor management
• Talent leadership and cross-cultural communication skills; flexibility for international travel and non-standard hours

Your competencies

The interview will be competence based and the following competencies will be assessed:

• Build for the Future
• Deliver Results
• Lead People
• Lead Self
• Model and champion Our Core Values

Your benefits

• Flexible working hours, remote work possible (up to 60%)
• 30 days of holidays per year
• Modern office and an inspiring working environment
• Employee restaurant with live cooking and healthy food (subsidized)
• Public transport ticket (100 % subsidized) or free parking space
• Company sport groups and an inhouse company gym
• Employee Assistance Program to support your health, mental and emotional well-being
• A comprehensive company pension scheme
• Company medical officer and vaccination offers
• Childcare through our ‘Buttje&Deern’ partner
• Bike leasing

About Olympus

At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world. For more information, visit and follow our LinkedIn account: linkedin.com/company/OlympusMedEMEA .