Head of GBS (m|f|d) Best Cost Country Hub Europe

Head of GBS (m|f|d) Best Cost Country Hub Europe Job ID 76657 | Location Eastern Europe or Portugal

About The Voith Group The Voith Group is a global technology company with a broad portfolio of systems, products, services and digital applications. Voith sets standards in the markets of energy, paper, raw materials, and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of €5.2 billion and locations in over 60 countries worldwide and is thus one of the larger family‑owned companies in Europe.

Your tasks

Lead the set‑up and management of a Global Business Service Center in an Eastern European country.

Define RACI and SLA, align with respective Process Owners, and monitor and report continuous improvement using KPIs.

Hire, onboard and manage a team of professionals, develop local talent, and foster a high‑performance culture through team morale and an entrepreneurial mindset to drive end‑to‑end processes, continuous improvement, automation, and innovation within the GBS.

Oversee typical GBS functions such as accounting, controlling, procurement, HR, marketing, and sales.

Ensure proper risk and compliance management for all Service Center hub processes and activities, complying with company policies and regulatory requirements.

Define and implement strategies and tools to optimize service delivery and efficiency in alignment with the GBS leadership team and the Global Process Owners.

Report regularly to the SVP Global Business Services and senior management on the performance and progress of the GBS Hub.

Represent the center in GBS leadership forums and initiatives.

Your profile

10+ years of proven experience in setting up and managing a Shared Service Center.

Proven track‑record of improving efficiency within transactional support functions.

Experience with digitization and automation of financial processes is a must.

Fluency in English; proficiency in other major European languages (Spanish, French) is a plus.

Experience in hiring and managing teams, with a strong emphasis on team morale and engagement.

Experience working with large corporates is a plus.

Entrepreneurial mindset with a focus on innovation and continuous improvement.

Ability to work collaboratively with cross‑functional teams.

Excellent communication and interpersonal skills.

Benefits We offer an international working environment with an open and inclusive company culture, flexible working models, sustainable development opportunities, and a range of offers for balancing family and career as well as health and well‑being.

Contact J.M. Voith SE & Co. KG | VZS

Global Business Services HR EMEA Talent Acquisition Team

Annika Frey

Tel.

Apply now via our web portal. Find more details about the application process at voith.com/career.

Job details Seniority level: Executive. Employment type: Full‑time. Job function: Other. Industry: Machinery Manufacturing.

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