Information Technology Team Lead (f/m/x)

Information Technology Team Lead (f/m/x)

• Lead, mentor, and develop a team of IT professionals
• Take ownership of the Business IT environment, with strong focus on Microsoft 365 / Modern Workplace
• Ensure smooth Helpdesk operations and SLA-driven services
• Coordinate team tasks, priorities, and resource allocation
• Provide technical leadership and 3rd level support for complex issues
• Drive IT projects and operational improvements
• Monitor team performance and key operational KPIs
• Work closely with stakeholders and translate business needs into IT priorities

Your tasks

• Lead, mentor, and develop a team of IT professionals
• Take ownership of the Business IT environment, with strong focus on Microsoft 365 / Modern Workplace
• Ensure smooth Helpdesk operations and SLA-driven services
• Coordinate team tasks, priorities, and resource allocation
• Provide technical leadership and 3rd level support for complex issues
• Drive IT projects and operational improvements
• Monitor team performance and key operational KPIs
• Work closely with stakeholders and translate business needs into IT priorities

Your Profile

• Experience leading technical or IT operations teams
• Deep expertise in Microsoft 365 and modern workplace environments
• Strong understanding of IT infrastructure and architecture
• Excellent project and task management skills
• Strong communication skills in German and English
• Experience with the Atlassian Tool‑Stack (Jira, Confluence) is considered as an advantage
• Passion for technology, leadership, and continuous improvement

Our Benefits

In addition to our committed support of our employees, our diverse, fun and inclusive workplace as well as individual onboarding program, we offer a variety of local benefits and learning opportunities. The following benefits are offered to our employees working in Germany :

• Flexible working hours and mobile working
• 30 days of annual leave, plus national holidays
• Long service awards
• Contribution to pension scheme (BAV)
• Employee health initiatives
• Wellpass (gym membership contribution)
• Corporate Benefits
• Special leave days
• After work events and annual company parties

Contact

At Drooms, we believe in hiring people who are forward thinkers, who are problem solvers and want to be more than just another employee. Will you be one of them? Apply now and we will see you on the other side!
Any questions? Feel free to contact us.
Please note: Candidates are encouraged to apply directly. We will not take into consideration requests or candidate profiles sent by third-party recruiters and headhunters.

About us

With nearly 200 employees from 34 different countries - including around 110 at our main office in Frankfurt and 70 colleagues across our European locations - Drooms combines the flexibility of a midsized company with the multicultural work environment of a global tech firm. Despite us being spread across 8 locations we are one big team, passionate about helping our clients work smarter, focused on boosting productivity, and forever invested in our people.

What we do

Drooms allows for the transparent, efficient and secure management of confidential business processes such as commercial real estate transactions, mergers and acquisitions, NPL transactions and board communications.
Drooms’ clients include the world's leading real estate companies, consulting and law firms and corporations such as METRO GROUP, Evonik, Morgan Stanley, JLL, JP Morgan, CBRE, Rewe and UBS.