Intern (f/m/d) – Technical Support Specialist (12-Month Full-Time)

Job Description

Honeywell Building Automation is transforming how buildings operate to improve the quality of life for the people who use them. With a portfolio that includes software, hardware, and services, Honeywell takes a results‑focused approach to help building owners and operators enhance safety, energy efficiency, and operational performance—creating better building experiences.

We help make buildings safer and more efficient—both operationally and environmentally.

Are you ready to help us build the future?

We have an exciting opportunity for an Intern (f/m/d) – Technical Support Specialist to join our Building Automation team in Böblingen. This full‑time, paid internship offers hands‑on experience in technical support for our Building Management Systems (BMS) product portfolio. You’ll work closely with experienced engineers and support teams, gaining valuable insights into real‑world technical problem‑solving and customer interaction.

This position is part of our University Relations Program, designed to support students in launching their careers through practical experience and mentorship.

Key Responsibilities

• Build and maintain strong relationships with customers.
• Provide coverage for the Technical Support Helpdesk (phone, email, web) for the BMS product portfolio.
• Deliver post‑sales technical assistance, including issue identification, investigation, resolution, root cause analysis, and replication of technical problems.
• Support areas such as configuration, installation procedures, application functionality, and system operations.
• Participate in team meetings and collaborate across Honeywell departments.
• Track and document request resolutions to ensure timely and effective support.

Requirements

• Currently enrolled in a Bachelor’s or Master’s program in Automation, Electrical Engineering, or IT Networking.
• Languages:
  • English: C1–C2
  • German: B2–C2
• Knowledge of computers, electrical & electronic concepts and devices.
• Strong problem‑solving skills – ability to quickly and correctly assess the impact, complexity, and urgency of problems reported by customers.
• Interest in technology and willingness to learn.
• Valuable:
  • Knowledge of HVAC applications.

What We Offer

• A 12‑month paid internship with exposure to cutting‑edge technologies.
• Opportunity to work in a dynamic, international environment.
• Mentorship and development program to support your growth.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.