IT Team Lead (all genders)

Stellenbeschreibung:

Description

Department: Technology

Location: Berlin

About Lingoda: Founded 12 years ago, Lingoda addresses a pressing global challenge: meeting the demands of growing economies and aging populations through the mobility of global talent. Driven by its mission "to empower global talent with the language, cultural, and technical skills for integration and success", Lingoda has established itself as a leader in education.

What We Do: Lingoda’s highly effective Small Group Learning Model is delivered via over 800,000 classes a year, powered by 2,400 qualified teachers and a unique proprietary curriculum designed to help learners achieve their goals, whether that be career progression or integration into a new country.

Who We Serve: A rapidly growing and ambitious company, Lingoda operates in both B2B and B2C: while the B2B business has a strong focus on the healthcare sector in Germany and a credible ambition to expand into other professions and geographies, Lingoda’s B2C business has a global presence, teaching German, English, Spanish, French, and Italian to students worldwide.

Learning a language with Lingoda is a rewarding experience, made possible by us Lingodies who support our students every step of the way. We’re committed to living the learning journey alongside them to create a world of connection and opportunity.

Why Join Us?

Joining Lingoda means becoming part of a team that's committed to getting better, together. We foster an inclusive culture of bravery , curiosity and growth, where insight turns into actions , and every team member contributes to igniting positive change .

Be part of our journey to transform lives through Education!

IT Team Lead (all genders)

Based in Berlin, Germany. This role requires a minimum of 3 days per week in‑office presence.

Mission

As the IT Team Lead at Lingoda, you will champion a customer‑first approach to our Business IT, supporting colleagues with their IT needs. You will oversee the reliability and security of core office tools, Google Workspace environment, backups, SaaS providers, Zoom Rooms, and hardware/laptops. Leading with a customer‑focused mindset, you will foster a visible and accessible IT presence in the office, manage the team to resolve requests efficiently to ensure SLAs are met, and proactively manage vendor relationships, contracts and licences, aligning technical projects with company OKRs to ensure a seamless, supportive experience for all Lingodies.

This role reports to the Head of Business Technology.

Your Tasks

Manage our Business IT Service - including SaaS vendors, printing, laptops, IT support, office Wi‑Fi, starters, leavers, backups, office room booking, office key system and offline meeting room technology.
Provide direct line management to the IT Team, including hiring, training, performance review, and professional development.
Be hands‑on in resolving IT tickets as required to meet SLAs.
Create and manage quarterly goals aligned with company OKRs for the IT Team area.
Manage and oversee IT projects (e.g. improvement projects, software migration, security improvements, backup improvements).
Manage IT contracts and software procurement, ensuring good value contracts/prices, renewals, and up‑to‑date spend forecasts.
Manage software user licences efficiently and proactively.
Ensure security controls and reliability controls meet business, customer and industry best practices.
Stay current with the latest IT trends and leverage new technologies to increase efficiency and innovation.
Foster a positive environment, promoting a culture of continuous improvement.
Form strong relationships with stakeholders and the wider engineering team to ensure alignment and exceed expectations.

You Bring to Lingoda

Bachelor's degree in Computer Science, Information Technology, or related field.
Proven experience managing IT systems – Office IT, Cloud Software/SaaS, Google Workspaces or AD.
Experienced team manager of 3–5 people.
Experience managing IT vendor contracts, licence management, and supplier negotiations.
Deep understanding of IT infrastructure, cybersecurity best practices, and internal IT support.
Strong ability to balance business requirements and technical processes to achieve success.
Strong leadership, decision‑making, eye for detail and team management skills.
Excellent interpersonal and communication skills.
Analytical mindset with strong problem‑solving skills and attention to detail.

What You Can Expect from Lingoda

Approachable leaders and transparent communication – every voice counts.
Company events and colleagues who always enjoy socialising, with budgets for team‑building events.
An inclusive environment with great team spirit and passion for languages.
A well‑structured onboarding process to set you up for success.
Flexible working hours.
The possibility to work remotely from your home or in the office located in the heart of Berlin.
Learning & development opportunities.
Free access to our language classes.
Mental health programmes.
Corporate benefits & pension funds.
30 vacation days per year.
Free snacks & drinks at the office.
The modern hardware necessary for your work (n/a for freelancers).

Additional Information

Lingoda is dedicated to promoting diversity and inclusion in the workplace. As an equal‑opportunity and affirmative action employer, we strive to create a workforce that reflects the diversity of our user base. Our commitment ensures that every applicant is assessed on the basis of their skills and qualifications, regardless of age, gender identity, ethnicity, sexual orientation, disability, or religion.

We ask that you please apply directly via the link provided in this job description or directly on our website. Due to GDPR regulations, applications sent otherwise will not be considered.

All our contracts – whether freelance or regular German employment contracts – start on a 2‑year time period.