Lead Systems Administrator (all genders)

Overview

Department: Technology

Location: Berlin

Description

About Lingoda Lingoda addresses a global challenge by enabling mobility of global talent. Its mission is "to empower global talent with the language, cultural, and technical skills for integration and success". Lingoda has established itself as a leader in education and delivers its Small Group Learning Model through over 800,000 classes a year with 2,400 qualified teachers and a proprietary curriculum that supports learners in career progression or integration into a new country.

Who We Serve Lingoda operates in both B2B and B2C. The B2B business focuses on the healthcare sector in Germany and aims to expand into other professions and geographies, while the B2C business teaches German, English, Spanish, French, and Italian to students worldwide. Lingodies support students and Lingoda is committed to living the learning journey with them to create connection and opportunity.

Why Join Us Lingoda fosters an inclusive culture of bravery, curiosity, and growth where insight turns into actions and every team member contributes to igniting positive change. Be part of our journey to transform lives through education.

Lead Systems Administrator (all genders) based in Berlin, Germany. This role requires minimum 3 days per week in office presence.

Your mission with us

As the Lead Systems Administrator at Lingoda, you will champion a customer-first approach to Business IT, supporting colleagues with their IT needs. You will oversee the reliability and security of core office tools, Google Workspace environment, backups, SaaS providers, Zoom Rooms, and hardware/laptops. You will foster a visible and accessible IT presence in the office, manage the team to resolve requests efficiently to meet SLAs, proactively manage vendor relationships, contracts and licenses, and align technical projects with company OKRs to ensure a seamless, supportive experience for all Lingodies. This role reports to the Head of Business Technology.

Your tasks

• Manage our Business IT Service, including SaaS vendors, printing, laptops, IT support, office WiFi, starters, leavers, backups, Office Room Booking, Office Key system and offline meeting room technology.
• Provide direct line management to the IT Team, including hiring, training, performance reviews, and professional development.
• Where required, be hands-on in resolving IT tickets to ensure SLAs are met.
• Create and manage quarterly goals aligned with company OKRs for the IT Team area.
• Manage IT projects (e.g., improvement projects, software migration, security improvements, backup improvements).
• Manage IT contracts and software procurement, ensuring good value contracts/prices, renewals, and an up-to-date spend forecast.
• Manage software user licenses efficiently and proactively to maximize value from suppliers.
• Ensure security and reliability controls meet business, customer, and industry best practices.
• Stay current with the latest IT trends and leverage new technologies to increase efficiency and innovation.
• Foster a positive environment and a culture of continuous improvement.
• Form strong relationships with stakeholders and the broader engineering team to ensure alignment and that the IT team exceeds expectations.

You bring to Lingoda

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven experience in managing IT systems, office IT, cloud software/SaaS, Google Workspace or Active Directory
• Experience managing teams of 3–5 people
• Experience managing IT vendor contracts, license management, and supplier negotiations
• Deep understanding of IT infrastructure, cybersecurity best practices, and internal IT support
• Strong ability to balance business requirements with technical processes to achieve success
• Strong leadership, decision-making, attention to detail, and team management skills
• Excellent interpersonal and communication skills
• Analytical mindset with strong problem-solving skills and attention to detail

What you can expect from Lingoda

• Approachable leaders and transparent communication — every voice counts at Lingoda
• Company events and colleagues who enjoy socialising with budgets for team building
• An inclusive environment with great team spirit and passion for languages
• A well-structured onboarding process to set you up for success
• The possibility to work remotely or in the Berlin office
• Learning and development opportunities
• Free access to our language classes
• Mental health programs
• Corporate benefits and pension funds
• 30 vacation days per year
• Free snacks and drinks at the office
• The modern hardware necessary for your work (n/a for freelancers)
• Flexible working hours

Lingoda is dedicated to promoting diversity and inclusion in the workplace. It is an equal opportunity and affirmative action employer and strives to create a workforce that reflects the diversity of its user base. Applications are assessed on skills and qualifications, regardless of age, gender identity, ethnicity, sexual orientation, disability, or religion.

We ask that you please apply directly via the link provided in the job description or on our website. Due to GDPR regulations, applications sent otherwise will not be considered.

All contracts, whether freelance or regular German employment, start on a two-year term.