Media Affairs Manager (m/f/d)

About J&T Express J&T Express is a fast-growing global logistics company with a strong focus on e-commerce and last-mile delivery. With operations across Asia and rapid expansion across Europe, we are currently building our presence in Germany. This phase requires a thoughtful, controlled communication approach — balancing visibility with precision.

Your Role You will be responsible for managing external communication in Germany, ensuring consistent messaging across media, customer communication, and internal stakeholders. This role requires a strong understanding of the German media landscape, high sensitivity for public perception, and the ability to operate in a fast-changing environment.

Your Responsibilities Own and manage external communication guidelines in German and English, ensuring consistency across all channels Review and align customer-facing communication (e.g. customer service responses) to mitigate reputational risks Build and maintain relationships with German media stakeholders, including journalists and press contacts Map and analyze the German media landscape to support strategic positioning Act as the central contact for media inquiries, ensuring aligned and controlled responses Monitor public sentiment and media coverage, identifying potential risks early Coordinate crisis communication together with Group PR and define response strategies Support a low-profile communication strategy, leveraging third-party media and indirect communication channels Collaborate closely with internal stakeholders (PR, Legal, Customer Service, Government Relations) to ensure consistent messaging

Your Profile Strong proficiency in German and English (written and spoken) Experience in media relations, communications, or public affairs Solid understanding of the German media landscape and communication dynamics Ability to manage sensitive topics and public perception in a structured and controlled way Strong cross-functional communication skills across international teams High level of ownership and resilience in a fast-paced environment

What You Can Expect A key role in shaping communication during a critical market entry phase High ownership and direct exposure to senior stakeholders A dynamic, international environment with fast decision-making The opportunity to build structures from the ground up