Online Shop Manager (m/w/d)

Shape & Create - And make it happen!

The Villeroy & Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining & Lifestyle and Bath & Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries.

Want to become part of us? #shapeandcreate

We are seeking a highly motivated and well experienced Shop Manager (m/w/d) for our Online Shops in USA, Canada and Australia. In this role, you will be responsible, together with the local teams, for the successful execution of our e-commerce growth strategy, ensuring a seamless and engaging online shopping experience for our consumer. You will play a critical role in driving sales growth and optimizing our online presence in these countries.

Responsibilities:

• Develop together with local teams and your Teamlead growth potential plans and implement initiatives to optimize website performance, conversion rates, and user experience.
• Support the local Content Teams with content adaptation and realization.
• Manage the eShop on a daily base to ensure a best-in-class experience for our consumers.
• Manage e-commerce related projects, from inception to completion.
• Define project scope, goals, and requirements.
• Analyze different data to identify opportunities for business growth

Qualifications:

• 5+ years of proven experience in the e-commerce environment and Project Management Experience, emphasis on UX/UI knowledge.
• A strong understanding of e-commerce best practices, including website optimization to improve consumer experience.
• Excellent knowledge and experience with Salesforce, Jira, and Content Management Systems
• Willingness to travel
• Proficiency in English and German, both written and spoken, is essential.

Think outside the box with us! #shapeandcreate