Operations Manager - Marketplace & Retail with German (m/w/d)

Stellenbeschreibung:

Our Mission

Limango is a unique online destination created with families in mind, delighting customers daily with an outstanding selection of brands at attractive prices. Headquartered in the heart of Munich, our centrally located office is home to 300 passionate employees who share a deep commitment to understanding and fulfilling the needs of families. At limango, you’ll find everything a family could need: fashion for babies, kids, women, and men, as well as homeware, toys, cosmetics, and family holiday offers. We proudly feature a mix of classic, well-established brands alongside emerging, innovative European labels. Founded in 2007 and a proud member of the Otto Group since 2009, limango now serves over 22 million members across Germany, Austria, the Netherlands, and Poland. We sell over 40,000 products daily to German customers alone. Our ambition is to keep growing and earn the trust of families, especially moms, throughout Europe. To help us achieve this goal, we are looking for motivated, talented individuals eager to join us and be part of something big. We foster a culture built around hybrid work in Munich (2 days in the office), while staying open to remote talent who value collaboration and real impact.

Your role and main tasks

As an Operations Manager – Marketplace & Retail Media, you will be responsible for the operational management and execution of our retail media activities for marketplace and retail partners. In addition, you will support our marketplace base partners with all of their inquiries. You will ensure that processes run smoothly, campaigns are executed efficiently, and partners receive optimal support.

Your responsibilities in detail:

Supporting our base partners with all inquiries, including customer service requests & billing-related matters
Selling, planning, managing, and analyzing retail media activities for our marketplace base partners.
Operational management and implementation of retail media activities for key account partners and retail partners, including:
Creating and maintaining retail media activities in various backend tools
Preparing graphic briefs
Creating invoices for retail media activities, including monthly and quarterly closing
Regular coordination and communication with internal teams (Retail, CRM, Brand, and Shop team) to optimally plan promotions and campaigns.
Creating reports (e.g., Excel & Tableau) to monitor performance and success.
Further developing operational processes and supporting the preparation of marketing and sales materials for our partners.

You will need

You work in a structured and organized manner and enjoy improving processes.
You enjoy working with numbers and have initial experience in the e-commerce or retail media sector.
You have very good German and English language skills, both written and spoken.
You are communicative, a team player, and able to maintain an overview even in complex projects.

Our Offer

Work Model, enjoy the flexibility in a hybrid model.
A Culture That Feels Like Home, open, team-oriented atmosphere.
Room to Grow, take ownership of your work with creative freedom in a fast-moving company.
Work in the Heart of Munich, our office is centrally located.
Continuous Learning, access to language courses and tailored development programs.
Perks That Matter, we subsidize your MVG ticket, EGYM Wellpass or JobBike to support your mobility and well-being.
Company Events, regular company events that our culture and bring the team together.