Quality Vigilance & Rapid Response Mgr

Stellenbeschreibung:

Requisition

Quality Vigilance & Rapid Response Manager

What We Do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND‑AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~22,000 brilliant people with a workplace culture where every voice matters and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.

Role Reports To

Resp Qualite compliance é systemes de laboratoire senior

Location

Europe/Middle East/Africa, Switzerland, Zug, Rotkreuz

Work Location

Hybrid

What You Will Do

Kenvue is currently recruiting for a Quality Vigilance and Rapid Response Manager for EMEA internal manufacturing sites.

Job Purpose

The Quality Vigilance and Rapid response Manager is the regional contact for quality issues, and proactive & continuous improvement initiative compliance related to impacting EMEA internal manufacturing sites. This individual is responsible for supporting Quality issue Lifecycle management, advising on resolution and supporting continuous improvement in close collaboration with R&D.

Major Duties & Responsibilities

Partner with R&D and supply chain to coordinate and support complex quality issues towards resolution while ensuring root cause elimination. List non exhaustive of complex issue is significant escalation, Non-conformance impacting multiple sites, supply disruption
Interact with cross-functional teams especially R&D, supply chain and Make Q&C to ensure excellence in execution
Prepare, and document significant escalation
Prepares and facilitates the File actions Board
Create and support communication to quality and Business for the scope of responsibility
Centralize, and support compliance portfolio impacting internal manufacturing sites Quality representative for R&D and supply chain value stream projects governance
Orchestrate key compliance initiatives for IM sites
Manage project as per assignment
Consolidate and oversee related performance management consolidates Quality Issues from the different sources (Complaints, Non-Conformances etc.) support resolution, perform trend analysis
Seek, uncover and integrate new opportunities into performance management providing support towards continuous improvement. (i.e Corrective, Preventive actions and Proactive initiatives)
Input regional performance, and Quality Management Review
Ensure compliance with relevant industry standards and regulations

Qualifications

A bachelor’s degree or equivalent in chemical/physical sciences, Business or a related discipline.
A minimum of 8 years of relevant business experience and a minimum of 5 years of responsibility in quality & compliance in consumer and/or pharmaceutical industries.
Fluent in English (spoken and written)
Strong leadership, project management and performance skills
Ability to handle high-pressure situations and make informed decisions quickly
Excellent communication and interpersonal skills
Strong problem-solving and troubleshooting abilities
Demonstrated leadership & influencing skills across organizational levels
Detail-oriented with a strong focus on quality and continuous improvement
Demonstrated company-wide knowledge and experience leading cross-functional teams
Strong Business Acumen