Sales representative/customer consultant telecommunications (m/f/d)

**Deutsche Telekom Privatkundenvertrieb GmbH****Your tasks**As Seller Shop II (m/f/d), you are the face of our shop and actively create a positive customer experience through competent advice, sales talent and service orientation.* Competent advice and support for customers on telecommunications products and services* Conducting successful sales and consulting meetings* Analysis of individual customer needs and development of suitable, tailor-made solutions* Actively identifying and using cross-selling and up-selling potential* Contribution to achieving sales goals and ensuring a high level of customer satisfaction* Maintaining a positive customer experience and representing the brand in the shop**Profil**You have completed vocational training as well as specific task-related continuing education or relevant professional experience. As a result of professional experience, you already have specialist sales skills.You also have the following knowledge and skills:* Professional customer advice and support* Conducting sales calls confidently* Precise needs analysis to determine customer requirements* Active cross-selling & up-selling to increase sales* Profound knowledge of telecommunications products* Strong degree orientation and determination* Enthusiasm for digital trends and new technologies* First experience with cash register systems or inventory management systems* Openness to flexible working hours (e.g. Saturdays)* Enjoying working in a team and exchanging ideas with colleagues**What we offer*** Attractive compensation package: Performance-based payment and additional benefits* Flexible working hours & work-life balance: We value fair shift planning and support the reconciliation of work and private life* Development and continuing education opportunities: Continuous training on products and sales techniques to expand your knowledge and advance your career* Modern working environment: A pleasant shop with modern equipment and a friendly atmosphere* Strong team & collegiality: Become part of a motivated team that supports each other and celebrates success together* Employee discounts: Benefit from attractive conditions on our products and servicesThis position is also available on a part-time basis.Severely disabled people are given priority if they are equally qualified.## Job Benefits### Strong team & collegiality with a motivated team that supports each other### * Development and continuing education opportunities* Continuous training on products and sales techniques### Modern shop with modern equipment and pleasant atmosphere### * Performance-based payment* Additional benefits* Employee discounts on products and services### * Flexible working hours* Support for reconciliation of work and private life* Fair shift planning* Part-time options available
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