Senior Enterprise Sales Manager - DACH

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are more than a platform – we are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and a disdain for convention, but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities – ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business.

Senior Enterprise Sales Manager - DACH

Why We Have This Role

Qualtrics is hiring a proactive individual to lead one of our Strategic Enterprise Sales teams in Germany. In this role, your primary focus will be on leading the team to success, with a focus on coaching and mentoring as well as driving net new revenue for Qualtrics. Our Sales team is a group of highly driven individuals dedicated to closing experience gaps. The ideal candidate is results driven, has a strong operating rhythm, and brings adaptability, empathy, and a positive approach.

How You’ll Find Success

• Relationship Building: Master stakeholder mapping to cultivate relationships with multiple contacts within an account.
• Negotiation Skills: Navigate negotiations with professionalism and an understanding of give-and-take.
• Multi-Selling Approach: Drive engagement with various business stakeholders to create multifaceted selling opportunities.
• Empathetic Competitiveness: Balance competitiveness with the ability to empathize and understand others’ perspectives.
• Entrepreneurial Mindset: Take initiative to grasp expected outcomes and context, working independently to drive results.
• Effective Communication: Influence effectively at all levels, building trust and collaboration within the team.

How You’ll Grow

• Become part of a team that dares to pursue groundbreaking experiences.
• Support our mission to build technology that positively impacts businesses and makes them more human.
• Own a dedicated team and develop a robust strategy to drive demand and revenue.
• Foster big-picture thinking and an environment that embraces innovation and creativity.
• Build relationships with multiple decision makers and educate them on the value of Qualtrics.

Things You’ll Do

• Lead a team of Strategic Account Executives.
• Coaching direct reports in sales strategy, pipeline management, opportunity management, and career planning/development.
  • Operating rhythm is a critical success factor for this role.
• Recruit, retain, and nurture a high-performing strategic sales team.
• Provide skill training and mentoring on complex sales motions, including collaboration with legal, product presentations, multi-team coordination, and forecasting.
• Interface and develop professional relationships with existing clients and prospects throughout all levels of an organization.
• Handle meaningful contract negotiations with multiple reps.
• Develop and maintain in-depth knowledge of Qualtrics’ solution offerings.
• Maintain real-time understanding of the competitive landscape to build win-based proposals and pricing.
• Serve as an executive sponsor during complex deals.
• Build positive relationships with functional areas internally (Professional Services, Implementation, SMEs, etc.) to secure large enterprise engagements.
• Demonstrate experience managing change in a fast-growing environment.
• Exercise entrepreneurial approach to effectively manage a business.

What We’re Looking For On Your Resume

• A validated winner who has led teams to breakthrough results with strong record closing and/or managing multi-million deals.
• At least 6‑8 years of individual enterprise-level sales experience.
• At least 4‑5 years managing a sales team to achieve great results.
• SaaS selling experience with long, complex cycles and multi‑stakeholder negotiations.
• Record of exceeding quarterly team quotas through metric‑based skill development and internal team management.
• Experience and understanding of complex contract negotiations.
• Experience using MEDDIC sales processes, or similar.
• Experience using Salesforce.com and measuring system compliance.
• Fluency in German and English.
• Open to travel up to once or twice a month.
• Nice‑to‑haves:
  • Background in CX, Experience Management (XM), market research, analytics, or related enterprise SaaS solutions.
  • Experience selling to automotive, manufacturing, utilities, financial services, or public sector.
  • Prior experience at scale‑ups or hypergrowth SaaS companies.

What You Should Know About This Team

• The team is highly motivated and ambitious. Energizing the team while maintaining meritocracy is essential.
• Customer satisfaction is extremely high; delighting stakeholders is a key focus.
• We encourage and expect innovation from all team members.
• The day‑to‑day is dynamic and fast‑paced – the ability to prioritize and focus is critical.

Our Team’s Favorite Perks and Benefits

• Qualtrics Experience Program – a bonus each year for an experience of your choosing.
• Worldwide and diverse community that enjoys helping each other.
• Commitment to an inclusive culture where everyone feels safe and comfortable coming to work.

The Qualtrics Hybrid Work Model

Our hybrid work model is elegantly simple: all employees gather in the office three days a week – Mondays, Thursdays, and one day selected by your organizational leader. These purposeful in‑person days help us collaborate and innovate. The rest of the week is fully remote, allowing you to work where you want and balance work and life.

Qualtrics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act.

Qualtrics is committed to the inclusion of all qualified individuals. We ensure that persons with disabilities receive reasonable accommodations. If accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other employment benefits, please let your Qualtrics contact/recruiter know.